Smart Money People Logo
Go to business site
Share this page
Link copied

One Call Insurance: Home Insurance Broker reviews

View other One Call Insurance products
4.84
Based on 6,198 reviews, last reviewed 13th Oct 2025
11773% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

NO PROBLEM THE REVIEW OF MY HOME INSURANCE REQUIREMENTS WAS MADE SO SIMPLE TO UNDERSTAND AND FOR THE INSURANCE TO BE PURCHASED Reviewed on: 13th October 2025
KEITH WILLIAMS's avatar
KEITH WILLIAMS

Latest lowest rating:

1

Unprofessional firm Made a simple mistake on my application,and then one call insurance wanted to charge me 4 times the standard price Reviewed on: 9th October 2025
Julian davies's avatar
Julian davies
Read all reviews Write a review

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home Insurance Broker now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

One Call Insurance Home Insurance Broker reviews (6198)

Excellent

5
Great insurance company., excelent services, brilliant customer services. Reviewed on: 25th August 2020
IR's avatar
IR

Helpful and good at communicating

4
They always keep me up to date about any changes or anything that might effect me, as well as when my policy is due for renewal. When I’ve spoken to anyone, they’ve always been very helpful and friendly. Reviewed on: 25th August 2020
Gareth's avatar
Gareth

Total scam insurance company

1
Terrible experience, one call should be renamed 20 calls, paid for premium home insurance and was passed from pillar to post in the hope I’d go away. I had storm damage and a leak very clear cut claim and they effectively refused to help me. I have been forced to undertake the repairs myself and go to a reputable insurance company, advice pay extra and get a reputable company because One Call are not. Reviewed on: 18th October 2019
Trevor0812's avatar
Trevor0812

Quick and easy

5
Quick and easy process, was helped by a lovely lady who explained everything thoroughly. Saved money so very happy. Reviewed on: 9th August 2019
Barbara Scott's avatar
Barbara Scott

Great customer service

4
The gentleman who dealt with my quote / application was very professional, personable and knowledgeable. He was a tremendous help in setting me up for house insurance for the first time. Reviewed on: 16th September 2018
Chantelle Gell's avatar
Chantelle Gell

Great Knowledge

5
Great service - doesn't seem to be a question that these guys can't answer! Always happy with the service and can rely on them! Reviewed on: 1st August 2018
Alex's avatar
Alex

Great Value for Money

5
Great customer service, clear and friendly. Exceptional value for money even with additional emergency home care. Reviewed on: 1st August 2018
Jodi Ward's avatar
Jodi Ward

Escape water claim

5
From the first phone call to the final settlement nothing was too much for the claim handler especially as I was so distressed I can't thank them enough. Reviewed on: 27th October 2016
Michelle Jenkins's avatar
Michelle Jenkins

Review One Call Insurance: Home Insurance Broker now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill