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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 5,385 reviews, last reviewed 21st Aug 2025
60600% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
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1%

Latest highest rating:

5

Stick with one call they do it all Very good customer service great to speak to a real person . My questions were answered clearly and the girl was very helpful and patient . As an old... Read more Reviewed on: 21st August 2025
Anne M's avatar
Anne M

Latest lowest rating:

1

One Call is all it took. simple and efficient service. I would recommend them to anyone looking for no fuss insurance. Reviewed on: 31st July 2025
Anthony R's avatar
Anthony R

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5385)

Easy to do.

4
Easy to do. No problem filling out forms Reviewed on: 15th August 2025

a satisfied customer,.

5
I have always found one call reliable, b oth for motor, and house inisurance. Reviewed on: 15th August 2025

Helpful and friendly staff, good value

5
The staff on the phone were very friendly and helpful. They Made the process clear and straightforward. I felt it was good value for money. Compared to other insurance company it was better deal. I would definitely recommend them to a friend. Reviewed on: 15th August 2025

First class service

5
Never had a problem first class service always keep me up to date with products Reviewed on: 15th August 2025

Just what we needed

5
Phoned to renew our home insurance, the young lady on the phone was very helpful and patient as I am hard of hearing, explained well about the insurance policy, we feel that it’s a good policy for us. Reviewed on: 15th August 2025

Had a problem with the buildings insurance renewal

5
Had a problem with the buildings insurance. Online chat with Mia (MB1) who quickly sorted the problem and the premium was reduced. Reviewed on: 13th August 2025

outstanding

5
Really helpful... Mia B was outstanding Reviewed on: 13th August 2025

Value for money

5
Helpful and responsive staff when contacted via the webchat portal Reviewed on: 13th August 2025

Took ages to get through but had a really helpful ad...

4
Took ages to get through but had a really helpful advisor who sorted the issue Reviewed on: 13th August 2025

Average Home Insurance Experience

3
My home insurance experience was average, with standard service and typical processes. Reviewed on: 11th August 2025

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