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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.71 (7104 reviews)

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4.71

Based on 7,104 reviews, last reviewed 6th Aug 2026

75700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

One call insurance was easy and cheap. One call insurance was easy and cheap. Reviewed on: 6th August 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7104)

I am really pleased because my payment has gone down...

I am really pleased because my payment has gone down this year Reviewed on: 26th July 2026

Claim on House Insurance.

I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpful. Assigned an assessor & company to do the work (7Regen Ltd). Workmanship was great. Very good work & left everything tidy. Reviewed on: 25th July 2026

They have always been very professioal when contacted.

They have always been very professioal when contacted. They give excellent communication and knowledge of the isurance world. Reviewed on: 25th July 2026

Excellent Value for Money. Highly Recommended

I had a really positive experience on my call—thank you. The broker was professional, friendly, and knowledgeable, and they helped me find a policy that offered great value for money, saving me money. They also explained the excess clearly, so I felt confident and fully understood how it would work. The communication throughout was excellent and the call was efficient from start to finish. I would highly recommend this service to anyone looking for home insurances Reviewed on: 25th July 2026

Excellent service

Excellent service Every thing went smoothly and straight forward Reviewed on: 24th July 2026

Signed up to One call online.

Signed up to One call online. Very easy and straight forward, great value for money compared to other insurance providers. Thankfully we haven't had to make a claim yet, but if our experience so far is anything to go by then we would have a positive experience if we need to. Reviewed on: 24th July 2026

So easy.

So easy to deal with and great value for money. Reviewed on: 24th July 2026

First choice for Insurance

It has been a very good experience to be with One Call for my insurance cover, The team has been very helpful with all necessary info to set it up. Reviewed on: 23rd July 2026

I got home content insurance.

I got home content insurance. I feel safer having it. It was a good price for the year Reviewed on: 23rd July 2026

They are not the cheapest BUT........

They are not the cheapest BUT bear in mind that you can get some good little extras which can help you for little money Reviewed on: 23rd July 2026

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