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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.71 (7148 reviews)

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4.71

Based on 7,148 reviews, last reviewed 6th Sep 2026

79400% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Excellent prices / good coverage Excellent prices / good coverage Reviewed on: 6th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7148)

Great service and value for money.

Great service and value for money. Reviewed on: 6th August 2026

AWFUL CUSTOMER SERVICE

This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

Very good customer experience in taking care of my t...

Very good customer experience in taking care of my transition from one insurer to another. Didn’t have to lift a single finger Reviewed on: 6th August 2026

Good experience, easy to navigate

Good experience, easy to navigate Reviewed on: 6th August 2026

Not too bad .

When I needed to make a claim for the first time ever it was dealt with fairly quick Reviewed on: 6th August 2026

New but good price so far

I’m still new so unsure but seems good value Reviewed on: 6th August 2026

Easy booking system and great value for money

Easy booking system and great value for money Reviewed on: 6th August 2026

Never had a problem with them.

Never had a problem with them. Easy to talk to as don’t like. Emails. Nothing seemed to be a problem when asked about added extras. When items away from property. Explained. In easy to understand words. And explained again if did not understand Reviewed on: 5th August 2026

no problems encountered an efficient service

no problems encountered an efficient service Reviewed on: 3rd August 2026

easy to get a quick quote

It was easy to get a quick quote Reviewed on: 30th July 2026

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