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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.71 (7149 reviews)

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4.71

Based on 7,149 reviews, last reviewed 22nd Sep 2026

79500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

I keep renewing - that says it all Have renewed with them for several years, which says it all Reviewed on: 22nd September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7149)

easy to get a quick quote

It was easy to get a quick quote Reviewed on: 30th July 2026

Jh7 was excellent.

Jh7 was excellent. Assisted me strain away, quick and easy to understand. Really good service Reviewed on: 29th July 2026

Brilliant company

I have been with onecall.for.years and wouldn't go..anywhere else. Reviewed on: 28th July 2026

Very good service with very competitive rates.

Very good service with very competitive rates. Will use One Call for many years to come. Reviewed on: 28th July 2026

They are good at sending communications.

They are good at sending communications. Reviewed on: 28th July 2026

Easy to get help on live chat

Easy to get help on live chat fast and efficient Reviewed on: 26th July 2026

I am really pleased because my payment has gone down...

I am really pleased because my payment has gone down this year Reviewed on: 26th July 2026

Claim on House Insurance.

I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpful. Assigned an assessor & company to do the work (7Regen Ltd). Workmanship was great. Very good work & left everything tidy. Reviewed on: 25th July 2026

They have always been very professioal when contacted.

They have always been very professioal when contacted. They give excellent communication and knowledge of the isurance world. Reviewed on: 25th July 2026

Excellent Value for Money. Highly Recommended

I had a really positive experience on my call—thank you. The broker was professional, friendly, and knowledgeable, and they helped me find a policy that offered great value for money, saving me money. They also explained the excess clearly, so I felt confident and fully understood how it would work. The communication throughout was excellent and the call was efficient from start to finish. I would highly recommend this service to anyone looking for home insurances Reviewed on: 25th July 2026

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