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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

22% increase in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Simple and easy to use Customer portal.

Simple and easy to use Customer portal, with good updates on protecting the home . Reviewed on: 13th October 2025

Quick and Easy renewal

We have been with this company for a little while now because the policy was simple to set up and manage. Renewing has been simple too with competitive rates which made it easy to make the choice to stay with them. Reviewed on: 13th October 2025

Easy to access documents.

Easy to access documents. Clear information given. Reviewed on: 13th October 2025

very disappointing service

I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in my plan for a burst pipe which I tried to claim but was told as the pip was not visible I was not entitled to this, I have no idea what I am paying for but I will be cancelling once my policy expires Reviewed on: 13th October 2025

NO PROBLEM

THE REVIEW OF MY HOME INSURANCE REQUIREMENTS WAS MADE SO SIMPLE TO UNDERSTAND AND FOR THE INSURANCE TO BE PURCHASED Reviewed on: 13th October 2025

Initially have insurance on one property wanted cont...

Initially have insurance on one property wanted contents insurance only on another property your chat responded very well but suggested I contact help line over the telephone that’s where it all went wrong the lady who spoke to me sounded like she was in a crèche rang off called me back from a Cornwall number then cut me off again gave upon the end not happy terrible service on land line disappointed. Reviewed on: 13th October 2025

good customer service, good value and easy to set u...

good customer service, good value and easy to set u insurance Reviewed on: 13th October 2025

The live chat is very good and we're able to offer u...

The live chat is very good and we're able to offer us a discount Reviewed on: 12th October 2025

easy to set up insurance from website

easy to set up insurance from website Reviewed on: 12th October 2025

No issues with purchasing insurance or dealing with...

No issues with purchasing insurance or dealing with the insurer Reviewed on: 12th October 2025

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