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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.71 (7104 reviews)

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4.71

Based on 7,104 reviews, last reviewed 6th Aug 2026

75700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

One call insurance was easy and cheap. One call insurance was easy and cheap. Reviewed on: 6th August 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7104)

Was looking for Home Insurance Cover and I was able...

Was looking for Home Insurance Cover and I was able to find a good value for money deal. Well done! Reviewed on: 23rd July 2026

Good value but read the small print!

One call gave a good quote for my home insurance policy but I'd forgotten that 3 years ago cash was taken from an envelope in my bag returning from the bank so I did not disclose this theft. I think charging me £10 extra is a bit steep as it was a genuine mistake. Reviewed on: 23rd July 2026

I find the process straightforward but can't tell mu...

I find the process straightforward but can't tell much of the experience with the insurance itself as I haven't had to make any claims yet! Reviewed on: 23rd July 2026

Very enjoyable experiance.

Very enjoyable experiance. Excellent products and service. Reviewed on: 23rd July 2026

Such an easy company to deal with.

Such an easy company to deal with. Looking for house insurance they gave me a much better deal than other companies and at a much better price. Reviewed on: 23rd July 2026

Contents insurance

Easy navigation with a competitive price..quick efficient service. Reviewed on: 23rd July 2026

One Call Insurance helps you Save on Insurance

One Call hasn't been demanding and has enabled me to save my paperwork easily. Reviewed on: 23rd July 2026

First time customer

This is my first time with one call. Setting up the policy was easy. I have not had to contact them since. Reviewed on: 23rd July 2026

Really easy insurance to set up.

Really easy insurance to set up. Super helpful support also. Reviewed on: 22nd July 2026

I used the live chat to make a change to my Home Ins...

I used the live chat to make a change to my Home Insurance for installation of Solar Panels - the person on the other end (JH7) was super helpful, quick to respond, and courteous. Reviewed on: 22nd July 2026

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