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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

11% increase in 5 star reviews

in the past 90 days

57% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Ew9 was fantastic very clear and precise with his an...

Ew9 was fantastic very clear and precise with his answers very informative and excellent customer service credit to you company. Reviewed on: 15th October 2025

Slow process on line.

Slow process on line. Wait time is longer than expextected for the process to complete Reviewed on: 15th October 2025

Good review

Good experience of using there service and easy to navigate Reviewed on: 15th October 2025

I had a live chat with Britney, and was most impress...

I had a live chat with Britney, and was most impressed with her helpfulness and efficiency. Reviewed on: 15th October 2025

Error by One Protect sorted proffessionally and swiftly

I had to ring as I had a scarey email stating I was being charged more than agreed as my details were not correct but no reason as to what/why? I chatted online to George B who was really helpful, kind and lovely helped me sort it all out. Reviewed on: 15th October 2025

Significant increase in cost this year (49%!

Significant increase in cost this year (49%!), but did bring it down after a phone call. Happy with result, disappointed that I needed to phone them to get this result. Reviewed on: 15th October 2025

Support from Britney (BC5) was very helpful and patient

Support from Britney (BC5) was very helpful. She was patient whilst the system took a while to send the email and stayed with me for the duration of my problem until it was resolved. A pleasant and helpful person 5 stars Reviewed on: 15th October 2025

Easy to talk to, simple clear policy.

Easy to talk to, simple clear policy. Reviewed on: 15th October 2025

The agent was very good

The agent was very experienced at what he done for me sorted my car insurance for me no problem Reviewed on: 15th October 2025

T12 Tia was amazing and made my experience much easier

T12 Tia was amazing and made my experience much easier Reviewed on: 15th October 2025

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