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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,394 reviews, last reviewed 1st Oct 2025
7900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service would strongly recommend... Excellent customer service would strongly recommend this company to family and friends Reviewed on: 1st October 2025
Stephen monk's avatar
Stephen monk

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10394)

One Call Is the only call

5
Excellent value year on year. Good online set up. Perfect Reviewed on: 25th August 2020

Good Service

5
No hassle and reasonably priced. Reviewed on: 25th August 2020

Car / house insurance

5
Good service answer all questions prompt Reviewed on: 25th August 2020

Perfect insurer

5
Efficient service at competitive prices. Reviewed on: 25th August 2020

Good honest service

5
No issues and simple to use, thank you for your help and assistance Reviewed on: 25th August 2020

Excellent

5
Excellent customer service and great value for money Reviewed on: 25th August 2020

Was not the best experience and could make improvements

2
It took 4 months to organise my house being sorted after a flood. Head of claims for household was not very helpful and said they had no one available when they did to help. They also wouldn’t pay out the full amount required to fix property so I been left over £7000 short to repair house myself. Found them very rude and not caring. They wouldn’t believe the extent of Damage and sent out a loss adjuster who was appalled with them. Plus note they pay quick then they agree amount. They did compensate £500 for my complaint. Again still not enough to finish the work needed.... Reviewed on: 25th August 2020

Great value for money

5
Easy to communicate with, especially when making a claim. Website easy to navigate and very competitive pricing. Reviewed on: 25th August 2020

One call and it's all complete. Exactly the right company name !

5
So easy to get quotes,cover,advise and help when you need it. Staff training must be good as they are ALL fab. Reviewed on: 25th August 2020

Great Service and helpful courteous staff

5
I have only been with One Call for 2 years but have nothing bad to say about them. It has been an easy and stress free experience. Reviewed on: 25th August 2020

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