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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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One Call Insurance Insurance Broker reviews (10467)

Money grabbing business

This company are all about money not customer service ! I’m stuck with them till end of policy and can not wait to get rid of them. I 1st got my insurance late on a Sunday night by Monday morning I’d received a much cheaper quote from another company I spoke to one call less then 24 hrs after taking out the policy to let them know I didn’t want to continue ( I actually assumed there was a grace period) they wanted to charge me £35 to cancel. Very bad customer service this company doesn’t even deserve the chance to be voted !! Reviewed on: 17th September 2020

Good value

Compares better than other insurance respond quick to any queries Reviewed on: 17th September 2020

Quick and easy

Quick and easy to get quotes and easy use of customer portal Reviewed on: 17th September 2020

Excellent service would highly recommend

Very satisfied customer Reviewed on: 17th September 2020

Great company

Very easy to deal with and helpful and friendly Reviewed on: 17th September 2020

Great insurance

Great insurance company both myself and my wife are insured by them Reviewed on: 17th September 2020

Excellent value and prompt service

I found One Call great value and the web site was easy to use and all the documents are easy to understand Reviewed on: 17th September 2020

Poor service following non blame accident

One call tried to get me to sign a credit agreement in respect of a courtesy car offered for free. Why should I sign such a document when I was not at fault and implicate myself for charges that would be incurred after 3 days of use of a hire car? Ageus who insure the vehicle that caused the damage did not insist in this and have completely shown One call up in terms of customer service. I will not be renewing next year. Reviewed on: 17th September 2020

One call insurance are best team with a lot experience

Very helpful assistance in managing and solve the problems Reviewed on: 17th September 2020

Great company no issue

I have had no issues with this company very professional and polit when you contact the I have been with them a few years now never had a problem thank you Reviewed on: 17th September 2020

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