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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,308 reviews, last reviewed 17th Oct 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly and professional They were polite and knowledgeable regarding the products I was asking about and in addition sorted out problems that had been the fault of a previous... Read more Reviewed on: 17th October 2024
Steve D's avatar
Steve D

Latest lowest rating:

1

WORST COMPANY IN THE UK WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PA... Read more Reviewed on: 24th February 2024

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One Call Insurance Insurance Broker reviews (10308)

Brilliant!

5
Very easy to set up, great contact centre, claims dealt with quickly. Highly recommended Reviewed on: 25th August 2020

very happy

5
very happy with the service from this company Reviewed on: 25th August 2020

One Call is the Best Call

5
Over the two years I have been with One call, I have had two call outs. Both experiences were made much easier by One Call's swift friendly service, on one occasion our car had to be towed to a garage. The Tow Truck driver was really friendly and helpful. The Administration team operate professionally and quickly, which really helped. Reviewed on: 25th August 2020

Really helpful and understanding

5
Always helpful when needed and always well managed Reviewed on: 25th August 2020

Easy access to documents. Friendly staff always willing to help when you contact them

5
I always find changing/renewing insurance to be a pain but One Call made the whole process completely painless. I cannot comment on their efficiency regarding claims as - touch wood - I haven't need to use this service yet!! Reviewed on: 25th August 2020

Help is literally One Call away

5
Great customer service and transparency, I have peace of mind that I’m covered in the event of something bad happening. Thanks One Call! Reviewed on: 25th August 2020

Brilliant

5
I’ve had no issues at all using this company they’re easy to deal with. Would definitely recommend Reviewed on: 25th August 2020

Not interested in household claims

2
I have had a roof leak and they put me on to Integra Insurance who say that if not storm damage I must find a roofer to get it done and I must pay. They will pay fir redecoration internally. I have waited over three months for roofers to find the cause and then not turn up to do the job and feel insurance company should have instructed a roofer to do the work. Still waiting for a roofer who has said he will come at the end if this week in the meantime, the rain is still coming through, Reviewed on: 25th August 2020

Great service

5
Easy to use great value and service Reviewed on: 25th August 2020

Found the one call insurance broker works wel for me

4
they find the best offer on insurance, they have supported me with my insurance needs Reviewed on: 25th August 2020

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