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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

House Insurance

5
Very easy to sign up and the price is competitive. Reviewed on: 25th August 2020

"With One Call.....One Can!"

5
Simply fantastic!!! One Call...........one bespoke policy tailor made for you! Reviewed on: 25th August 2020

One Call for All - they live up to there name!

5
So pleased with the simple and effective process to obtain great policies for a great price. Nothing has ever been too much trouble, and the expediency of reply is the best I have encountered. Long they remain. Reviewed on: 25th August 2020

terrible in so many ways

1
Appalling manners/attitudes on the phone. Phone lines are the worst for either being closed during working hours or long queues. Chat service is off line more often than it's online. Expensive, inflexible with changes to policies, I called to discuss my car renewal quote and was told they wouldn't review the cost, take or it leave, was told I had to pay monthly when I said I want to pay annually... Ok, I'm going elsewhere, you clearly don't want my business so all motor and household policies will be moved away from this awful company. Reviewed on: 25th August 2020

Always

5
Every time I call always very helpful Reviewed on: 25th August 2020

Staying with onecall

5
I have used one call insurance company for many years, they have always been the best for value and customer service. I always check for better deals when any of my insurances are due for renewal but to date have not found anyone better for the same cover Reviewed on: 25th August 2020

Easy to deal with

5
Price is great. Staff very helpful when needed. Easy to use website. Reviewed on: 25th August 2020

Glad I chose OneCall

5
I can only say that my experience with OneCall has been a positive one for the past years that I have been involved with this company. I would recommend them for ease of use and customer service without hesitation. Reviewed on: 25th August 2020

Professional company

5
Professional company to deal with, clear display of prices and charges. Easy and straightforward to set up my policy online. Reviewed on: 25th August 2020

Good clear policies

5
The polocynwas exactly want I wanted and at a reasonable competitive price. The staff are friendly and helpful and I have never had a problem with them Reviewed on: 25th August 2020

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