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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,308 reviews, last reviewed 17th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
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1%
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0%
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1%

Latest highest rating:

5

Friendly and professional They were polite and knowledgeable regarding the products I was asking about and in addition sorted out problems that had been the fault of a previous... Read more Reviewed on: 17th October 2024
Steve D's avatar
Steve D

Latest lowest rating:

1

WORST COMPANY IN THE UK WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PA... Read more Reviewed on: 24th February 2024

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One Call Insurance Insurance Broker reviews (10308)

Was not the best experience and could make improvements

2
It took 4 months to organise my house being sorted after a flood. Head of claims for household was not very helpful and said they had no one available when they did to help. They also wouldn’t pay out the full amount required to fix property so I been left over £7000 short to repair house myself. Found them very rude and not caring. They wouldn’t believe the extent of Damage and sent out a loss adjuster who was appalled with them. Plus note they pay quick then they agree amount. They did compensate £500 for my complaint. Again still not enough to finish the work needed.... Reviewed on: 25th August 2020

Great value for money

5
Easy to communicate with, especially when making a claim. Website easy to navigate and very competitive pricing. Reviewed on: 25th August 2020

One call and it's all complete. Exactly the right company name !

5
So easy to get quotes,cover,advise and help when you need it. Staff training must be good as they are ALL fab. Reviewed on: 25th August 2020

Great Service and helpful courteous staff

5
I have only been with One Call for 2 years but have nothing bad to say about them. It has been an easy and stress free experience. Reviewed on: 25th August 2020

Excellent value for money

5
Straight forward. No probs. Great value Reviewed on: 25th August 2020

Great Customer Service

5
I called with a query with regards to my insurance and the lady I spoke with was so knowledgeable, extremely efficient and even called me back when promised. I will continue with One Call and highly recommend to anyone looking for insurance. Reviewed on: 25th August 2020

Excellent service

5
Helpful firm. Good prices and always look for the best offers Reviewed on: 25th August 2020

House and car

5
Swift efficient service ,and easy to access Reviewed on: 25th August 2020

easy, no fuss , professional and competive pricing

5
Used this company for 2 years now - no hassle , easy to set up and very professional - I highly recommend using them Reviewed on: 25th August 2020

Excellent

5
Great company , they made claiming easy! Reviewed on: 25th August 2020

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