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One Sure: Insurance Broker reviews

Name: Insurance Broker
Rating: 1 (9 reviews)

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1.00

Based on 9 reviews, last reviewed 27th Mar 2024

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Latest highest rating:

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This product has not received a review of either 4 or 5 stars.

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1

One Sure insurance complaint Initially contacted British Insurance Brokers’ Association (Biba) but was transferred to One Sure Insurance without being made aware. Was sold car ins... Read more Reviewed on: 27th March 2024

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About the Insurance Broker

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One Sure Insurance Broker reviews (9)

One Sure insurance complaint

Initially contacted British Insurance Brokers’ Association (Biba) but was transferred to One Sure Insurance without being made aware. Was sold car insurance and part payment taken however told if we found cheaper could cancel within 14 days. Found a cheaper quote elsewhere and called One Sure to cancel few hours later the same day. Then told they were charging us £50 for administrative cost of setting up policy. We questioned as we had not received any document and furious that we’d incurred any cost as it had been just a few hours. They insisted we had been told of a cancellation charge. WE HAD NOT. Once we had confirmed cancellation the policy arrived a few hours later by email. We do not recommend Reviewed on: 27th March 2024

avoid at all costs

asked there staff to protect my no claims,i thought they had done, they hadnt,i had 2 additional drivers on my commercial policy,i was not advised by the staff there that i should put the van in the company name that if i didnt if my staff had an accident,they would say it was me that was involved in the accident, and my name would be on the insurance database as causing the accident even when imight be on holiday thousands of miles away, BE WARNED ABOUT ONE SURE INSURANCE. Reviewed on: 29th August 2023

Will let your cooling off end,then!!

Will let your cooling of period end,then tell you provided documents not good enough,then ask for more money. 291122/2 policy Now tell everyone how much I paid from may to July in your response. 8weeks insurance cost over 500 pounds.paid money upfront then you took money from my bank. Reviewed on: 13th March 2023

Motor trade policy

I'm struggling to understand how poor their communication is. I've called them countless times for queries on the fact i dont have access to my portal and instead they respond with an email about why I have not updated my profile as apposed to sorting my access out... Reviewed on: 2nd February 2023

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One Sure: Insurance Broker reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

N/A

Latest lowest rating:

1

About the Insurance Broker

Review One Sure: Insurance Broker now

One Sure Insurance Broker reviews (9)

One Sure insurance complaint

avoid at all costs

Will let your cooling off end,then!!

Motor trade policy

Review One Sure: Insurance Broker now

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