One Sure: Insurance Broker reviews

1.00
Based on 7 reviews, last reviewed 13th Mar 2023
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Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Will let your cooling off end,then!! Will let your cooling of period end,then tell you provided documents not good enough,then ask for more money. 291122/2 policy Now tell everyone how ... Read more Reviewed on: 13th March 2023

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One Sure Insurance Broker reviews (7)

Will let your cooling off end,then!!

1
Will let your cooling of period end,then tell you provided documents not good enough,then ask for more money. 291122/2 policy Now tell everyone how much I paid from may to July in your response. 8weeks insurance cost over 500 pounds.paid money upfront then you took money from my bank. Reviewed on: 13th March 2023

Motor trade policy

1
I'm struggling to understand how poor their communication is. I've called them countless times for queries on the fact i dont have access to my portal and instead they respond with an email about why I have not updated my profile as apposed to sorting my access out... Reviewed on: 2nd February 2023

Liability insurance claim

1
Had public liability insurance through these. When taken out the question was asked if I have a none payer am I covered. The answer was yes so I took the insurance out. 2 years later I get a none paying customer. I was then put through to a department which assessed my case, It then gets referred to a solicitor who again assessed my case. Hurd nothing off them for weeks so chased up to be told the solicitor had left the company, apparently paperwork had been mailed to me before they left the company. This I did NOT receive, Was told they would remail the paperwork and get another solicitor to call me next day with update, Nobody got in touch… weeks later I get an email saying they had done a land search on the person that owed the money, however they did not own the property so they had he’d than 51% of getting the money back so they were closing the case.!! Basically they are saying if you don’t own your house you don’t have to pay for anything as there is nothing you can do.. I then get a renewals letter stating I should renew with the same company as they provide excellent claims handling. I went into onesure with the renewals letter and explained what had gone on.. they diddnt want to know hence my renewal was certainly cancelled straight away. If it seems to good to be true it usually is.. avoid this company cheap premium terrible service. Reviewed on: 1st February 2023

Very bad insurance company

1
Very bad company, please avoid for your pice of mind. They send me my NCB after 2 months with an open claim from 6 months ago, and they keep telling me they don't know about this claim. Reviewed on: 5th October 2021
VM Cars's avatar
VM Cars

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