Always completive with their quotes. Pleasant staff when you really need them.

Please avoid at all costs. I don't want to share the worst ever experience i had with this intermediary agency. Just please avoid.

My previous insurance company held back my no claims bonus because I sold a car that was still on my MID so onesure gave me... My previous insurance company held back my no claims bonus because I sold a car that was still on my MID so onesure gave me 7 days notice of cancellation so I called them and they are charging me £256 deposit £104 first payment says I still owe them £26 and £85 cancellation fee £470 total for 1 months insurance told them on the phone that is day light robbery total joke charging any one that for 1 month my full years insurance was only £1000 totally avoid this mob they are not good Read more Read less

Service was very good. I will recommend others to use the service

I found this company of thieves very unscrupulous, I agreed a 2 month payment plan, first payment £340 the 2nd which should have been the... I found this company of thieves very unscrupulous, I agreed a 2 month payment plan, first payment £340 the 2nd which should have been the same amount was an incredible £1420, I told them I wanted to cancel (after 22 days) I was told there was a £590 cancellation fee, and also a 6 week wait for a refund, I decided to part company with this very fraudulent company and am currently waiting for my refund, I will be contacting the ombudsman and reporting this dodgy outfit, use this company at your peril Read more Read less

Initially contacted British Insurance Brokers’ Association (Biba) but was transferred to One Sure Insurance without being made aware. Was sold car insurance and part payment... Initially contacted British Insurance Brokers’ Association (Biba) but was transferred to One Sure Insurance without being made aware. Was sold car insurance and part payment taken however told if we found cheaper could cancel within 14 days. Found a cheaper quote elsewhere and called One Sure to cancel few hours later the same day. Then told they were charging us £50 for administrative cost of setting up policy. We questioned as we had not received any document and furious that we’d incurred any cost as it had been just a few hours. They insisted we had been told of a cancellation charge. WE HAD NOT. Once we had confirmed cancellation the policy arrived a few hours later by email. We do not recommend Read more Read less

asked there staff to protect my no claims,i thought they had done, they hadnt,i had 2 additional drivers on my commercial policy,i was not advised... asked there staff to protect my no claims,i thought they had done, they hadnt,i had 2 additional drivers on my commercial policy,i was not advised by the staff there that i should put the van in the company name that if i didnt if my staff had an accident,they would say it was me that was involved in the accident, and my name would be on the insurance database as causing the accident even when imight be on holiday thousands of miles away, BE WARNED ABOUT ONE SURE INSURANCE. Read more Read less

Will let your cooling of period end,then tell you provided documents not good enough,then ask for more money. 291122/2 policy Now tell everyone how much... Will let your cooling of period end,then tell you provided documents not good enough,then ask for more money. 291122/2 policy Now tell everyone how much I paid from may to July in your response. 8weeks insurance cost over 500 pounds.paid money upfront then you took money from my bank. Read more Read less

I'm struggling to understand how poor their communication is. I've called them countless times for queries on the fact i dont have access to my... I'm struggling to understand how poor their communication is. I've called them countless times for queries on the fact i dont have access to my portal and instead they respond with an email about why I have not updated my profile as apposed to sorting my access out... Read more Read less