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Quote Detective reviews

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Rated Average 3.20/5

Quote Detective reviews

Unverified business

Review summary

People rate this company as Average based on 6 product reviews

Average score of 3.20/5
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%

Latest positive rating

5/5

Very good customer service with little hassle and no problems since!

Insure 5 cars with Quote Detective, competitive rates with friendly staff who were very quick and efficient.

Latest negative rating

1/5

WARNING

WARNING Please think twice before insuring with company if I could give zero stars I would this company has the worst customer service for one... WARNING Please think twice before insuring with company if I could give zero stars I would this company has the worst customer service for one I am not a one to leave a review unless it’s very bad, my van was stolen on the 15th February 2023 from outside my home from the start of this claim was an absolute nightmare you can’t talk to the actual insurers granight I was advised at the beginning of the claim to send documents photos of keys ect they give you 5 day one of the documents was the v5 logbook which I had lost I contacted quote deceive to ask for more time to apply for a v62 at the post office this was rejected have was the claims department I had advised what quote deceive wanted and I was re assured all would need was an email from DVLA to prove I taxed the vehicle with a promise of a hire while this was getting sorted out about a week later I was contacted form haven claims to say that I would need the v5 and the claim was rejected I went back to quote detective and had a very rude advisor who said they need the v5 logbook which proved I own the vehicle correct me if I am wrong but I most sure that it states on your v5 logbook that this is not proof of owner ship so please once again be very wary before insuring with this company because they will look for any excuse not to pay out. They have cost me so much in van hire and loss of earnings as I am self employed this has been a lesson learned. Read more Read less

{"display":"Gavin hughes","full_name":"Gavin hughes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Insurance Broker
Gavin hughes 25th February 2023

About Quote Detective

Quote Detective is a specialist insurance broker who focus on modified and performance cars. If you’re looking for insurance for your car and need something a little more tailored, read our Quote Detective reviews to see if they might be the right company for you. Or if you’ve used Quote Detective in your insurance search before, please share a quick review and let others in our community know how you found their services!

Quote Detective at a glance

Reviews for Quote Detective

Showing 6 of 6 company reviews

WARNING

Insurance Broker 25th February 2023

WARNING Please think twice before insuring with company if I could give zero stars I would this company has the worst customer service for one... WARNING Please think twice before insuring with company if I could give zero stars I would this company has the worst customer service for one I am not a one to leave a review unless it’s very bad, my van was stolen on the 15th February 2023 from outside my home from the start of this claim was an absolute nightmare you can’t talk to the actual insurers granight I was advised at the beginning of the claim to send documents photos of keys ect they give you 5 day one of the documents was the v5 logbook which I had lost I contacted quote deceive to ask for more time to apply for a v62 at the post office this was rejected have was the claims department I had advised what quote deceive wanted and I was re assured all would need was an email from DVLA to prove I taxed the vehicle with a promise of a hire while this was getting sorted out about a week later I was contacted form haven claims to say that I would need the v5 and the claim was rejected I went back to quote detective and had a very rude advisor who said they need the v5 logbook which proved I own the vehicle correct me if I am wrong but I most sure that it states on your v5 logbook that this is not proof of owner ship so please once again be very wary before insuring with this company because they will look for any excuse not to pay out. They have cost me so much in van hire and loss of earnings as I am self employed this has been a lesson learned. Read more Read less

Rated Terrible 1/5
Read more product reviews

Very good customer service with little hassle and no problems since!

Insurance Broker 8th July 2020

Insure 5 cars with Quote Detective, competitive rates with friendly staff who were very quick and efficient.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great help really happy with the quote I got compared to many others quotes I had .

    Lewis was really helpful and got me the best quote out of every other quote I had would recommend this insurance to any one who’s has had driving convictions

    {"display":"Ceron Ford","full_name":"Ceron Ford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance Broker
    Ceron Ford 5th February 2020
  • 1/5

    Robbed me

    Total thieves took 360 deposit then doesn't ring me to tell me they'd cancelled it that left me stranded no insurance no work

  • 5/5

    Super helpful - relatable customer service rep

    Red was an absolute refreshing voice to hear on the other side of the phone. He made insurance less of a drag while still covering... Red was an absolute refreshing voice to hear on the other side of the phone. He made insurance less of a drag while still covering very important details that would otherwise be ignored. He went above and beyond to help me find the cheapest quote. Respect to Red! Read more Read less

    {"display":"Charles","full_name":"Charles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Insurance Broker
    Charles 4th September 2019
  • 5/5

    brilliant price and fantastic service

    I have gone with quote detective again this year, I've had 2 bans within 5 years and no one can beat this price. The sales... I have gone with quote detective again this year, I've had 2 bans within 5 years and no one can beat this price. The sales guy Sam cant do enough for you very helpful and knows his stuff. Thank again Sam Read more Read less

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