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Oodle Car Finance: Car Finance reviews

Name: Car Finance
Rating: 2.74 (34 reviews)

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2.30

Based on 34 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

41%

3 star

2 star

56%

Latest highest rating:

5

Easy to deal with Bought a car with them many years ago and never had an issue. Easy to deal with Reviewed on: 23rd August 2024

Latest lowest rating:

1

BEWARE OF THIS COMPANY! BEWARE OF THIS COMPANY! Will rip you off and not give you an ounce of customer service. Poor leadership from managers and clearly breaking rules & reg... Read more Reviewed on: 12th August 2024

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Oodle Car Finance Car Finance reviews (34)

Review of the Oodle Car Finance, Car Finance:

These people are liars and charlatans

I bought a Ford Ranger for my husband using Oodle on 26th March 2022, the very next day my husband died, the relevance of this is that the car was not used from then until after the funeral the first time I went out in the car the engine management light came on I called the garage up and they told me to take the car to a garage but unfortunately they were too busy to look at the car so I took it to a garage that I always used and they said that there was a fault on the engine and that it could be reset but the problem would keep recurring also the underneath of the car was very badly corroded which was not in relation to the age and mileage which was under 35,000 miles.I called the car sales people and they never returned a call so I called Oodle up and they said that I was within my rights to return the vehicle and they would get a the garage to refund the money to them. This I did the next day. To cut a long story short this has been back and forth as Oodle said that the car sales people had refused to refund the money. This I later discovered was a lie. I have been trying to get the transcripts of the calls I made regarding this matter using the freedom of information act but this has never been sent to me. They have told me that I would have to maintain the payments to them or it would adversely affect my credit rating and with me know being a widow. I am forced to keep the payments up so not only have I not had my car for over 12 months I have paid over £6000.00 for the privilege of not having this car. I have been bullied and mistreated by Oodle I would give zero stars if I could Reviewed on: 2nd June 2023

Con artists AVOID

They have asked me to provide impossible information l, however my car was absolutely a write off before I got it. Rust has developed and they are not interested. They have asked me to provide proof, how can i prove this happened before I got the car? Asked if I could take to a garage to verify they said only to ones they recommend! Ha!!! And it would cost me £165 if I had that money inwpuld just get it fixed. They are con artists. AVOID AVOID AVOID Reviewed on: 29th November 2020

Fantastic for very bad credit

These guys took me on when I struggled to find finance for a car as my credit was so bad. They send me detailed statements and are very supportive with their customer service. Great company Reviewed on: 11th July 2020

Lying Racists!!

I worked in the dealer sales team and was appalled by Oodle. Before I joined the team leader had 15 accounts that just hit their overall target for the last 2 months. When I joined he chose 5 accounts to keep and gave me the other 10. He was now 200k above target whilst I was 200k below. This meant he got 50% more money every month than I got. OODLE ARE RACIST TO ROMANIANS. They will not lend cars to Romanians as they fear the car will get stolen. I was also told I could switch departments in my interview to improve my skillset and when I asked to do this I got fired. Disgusting company. Managers, Directors and any other senior figures should be ashamed of themselves. Reviewed on: 10th June 2019

Good effort

Best customer service and helpful team Reviewed on: 5th July 2018

Great

Fast and slick operating car finance company. Great website too. Reviewed on: 10th June 2018

Friendly efficient and effective

We have found Oudle to be the best at all they do from proposal to payout they deliver a friendly efficient service Reviewed on: 9th June 2018

Excellent!

Great experience, would highly recommend ! Reviewed on: 7th June 2018

Easy, simple, instant replies

fantastic service , friendly, and efficient, Reviewed on: 1st June 2018

Amazing business

Greta experience with these guys, Keep up the good work! Reviewed on: 31st May 2018

Awesome experience

I've spoken to several people in the process of obtaining my loan and each and everyone couldn't have done enough for me. Reviewed on: 23rd May 2018

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