Smart Money People Logo

PayPlan: Debt Solutions reviews

4.94
Based on 22,305 reviews, last reviewed 2nd Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The team at payplan are very caring and are very hel... The team at payplan are very caring and are very helpful when times are truth Reviewed on: 2nd September 2024
callum wood's avatar
callum wood

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

Are you an existing PayPlan customer? Please share your experiences with our community, and help others find out if PayPlan is the right product for them! If you're looking for PayPlan Debt Solutions reviews, then you've come to the right place. At Smart Money People, we're helping consumers find the best Debt Solutions product for them.

PayPlan Debt Solutions reviews (22305)

Review of the PayPlan, Debt Solutions:

Help on the road to recovery

5
I have been with Payplan for quite a long time now, initially under a debt management plan but more recently with an IVA. I initially started out on a DMP but things weren't improving financially for me, at the rate of my DMP I would still be paying off my debtors for about another 20 or so years. So Payplan ran through all the options, continuing the DMP but the pitfalls that could happen should debtors decide not to agree, bankruptcy and the potential outcomes and finally IVA. They explained how everything worked what were the pros and cons and what they thought would be the best option for me in my situation, and that was an IVA. Everything was explained clearly and thankfully the proposals went through. To further support my faith in Payplan and their IVA team, when I had to change jobs and took a drop in pay, they were able to reduce my payments until I was back on my feet again. I am now in the process of my finishing my IVA, and although it may have been tough sometimes, I felt that Payplan had my back and I am now only a year away from being debt free thanks to their continued support. Reviewed on: 19th August 2021

Great help!

5
Great help! Super happy with service received Reviewed on: 11th June 2024

Friendly n professional Team

5
Customer Service are very professional and always explain the details in detail Reviewed on: 11th June 2024

The experience I had and carried on having its 1 to...

5
The experience I had and carried on having its 1 to a million I am super happy with de service I been receiving from Payplan. Reviewed on: 9th June 2024

Easy and comfortable

5
Everything I went through was easy and the team made me feel comfortable. I could do it online instead of over the phone which also helped as I was too worried to make a call. Reviewed on: 9th June 2024

Easy to access and helpful, patient staff

4
Easy to access and helpful, patient staff Reviewed on: 9th June 2024

Payplan have arranged a DMP for me which was set up...

3
Payplan have arranged a DMP for me which was set up quickly and easily. It would have been beneficial for the impacts to have been explained more as I was unaware it would be effecting my credit file. Reviewed on: 7th June 2024

Prompt, Precise and very helpful

5
Prompt, Precise and very helpful Reviewed on: 7th June 2024

Very helpful and non judgmental staff

5
Very helpful and non judgmental staff Reviewed on: 6th June 2024

Helpful empathetic big weight of shoulders wish I kn...

5
Helpful empathetic big weight of shoulders wish I knew about them sooner Reviewed on: 5th June 2024

Helpfull and stress free

5
I reached out for a solution and PayPlan helped me to find the best one for my current situation. The staff was very friendly and I'm always updated of my progress with an easy to use app. Reviewed on: 5th June 2024