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Pennine Community Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (242 reviews)

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4.98

Based on 242 reviews, last reviewed 17th Jun 2025

23800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Wonderful experience, even on the app, messages are... Wonderful experience, even on the app, messages are replied to in matter of minutes Reviewed on: 17th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Pennine Community Credit Union Loans reviews (242)

Review of the Pennine Community Credit Union, Loans:

Very good communication and easy to speak to.

Very good communication and easy to speak to. Reviewed on: 3rd June 2025

Reply from Pennine Community Credit Union Hi Kateland, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Wonderful experience, even on the app, messages are...

Wonderful experience, even on the app, messages are replied to in matter of minutes Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Stacey, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 18th June 2025

Easy and efficient - no guilt or stress.

Easy and efficient - no guilt or stress. Very friendly staff too! Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Carol, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 18th June 2025

PCCU is an easy experience, staff are always on hand...

PCCU is an easy experience, staff are always on hand to help with any queries or questions. Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Larraine, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 18th June 2025

Process is easy and informative.

Process is easy and informative. Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Melanie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 18th June 2025

Always helped when I’ve needed it!

Always helped when I’ve needed it! Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Kashh, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 18th June 2025

Used pennine for a few years now great interest rate...

Used pennine for a few years now great interest rates and super easy application process Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Chris, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 18th June 2025

Very helpful staff and quick reply

Very helpful staff and quick reply Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Michelle, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 18th June 2025

Wonderful staff so helpful and always a knowledg

Wonderful staff so helpful and always a knowledg Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Chloe, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 18th June 2025

Amazing service reliable so fast and quick

Amazing service reliable so fast and quick Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Sasha, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 18th June 2025

Always there if I need help and the customer support...

Always there if I need help and the customer support is second to none. Very straight forward process too. Reviewed on: 17th June 2025

Reply from Pennine Community Credit Union Hi Chloe, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 18th June 2025

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