Awful cowboys

Awful company. Due to Covid-19 I have issues making payment which I called weeks ago to resolve, but could not get through and was told in a voice mail to contact them via email. So sent them a message advising this. I got no reply at part from an... Read more

Awful company. Due to Covid-19 I have issues making payment which I called weeks ago to resolve, but could not get through and was told in a voice mail to contact them via email. So sent them a message advising this. I got no reply at part from an auto response. Called again a few days later and same thing. So sent another message and included the original message. Meanwhile I kept getting emails advising I had missed payments. Got a default letter today and called and met with same response. No one it taking calls nor answering any messages. Shocking in light of what is happening around the world.

Reviewed on 2nd May 2020

Aaron Newman

Unreliable

Changed the available balance on my line of credit right after I made a big deposit of £1000 assuming I could take it out later. So you can't trust your credit limit is going to stay the same. And then no answers to my communication. Avoid

Reviewed on 28th April 2020

J

Unprofessional

Unprofessional vile... Read more

Unprofessional vile treatment
After using drafty for a few months In 2019 I became very unwell and couldn’t work for a while, I contacted them to advise of my situation and they froze my account for 30 days. My personal situation became worse (mental health related) and I fell behind with a lot of my bills and after speaking to debt advisors I was advised to gain evidence from my doctor to advise that my mental health condition at the time I was using drafty was that I wasn’t in a position to have taken out these loans and therefore requested they take a look at helping me out with the debt and possibly writing the debt off completely as my diagnosis is a lifelong one and my contracted hours of work had been reduced for the foreseeable future and after completing a financial statement the debt was almost definitely uneconomical to collect they took six months.....yes six months! To give me a final response to my request but not before making me endure months of endless calls and emails chasing this up being asked for more information each time everything they asked for I gave them so many wasted hours and they dragged it out sometimes taking weeks to respond to an email I spoke to countless agents of the phone whom I found to be unhelpful unsympathetic and instead of helping me caused more and more stress each time I tried to get a response, but the icing on the cake was when they eventually sent me a final response stating they would not be writing my debt off but would put my account on hold for six months and not contact me in that time or pass my debt and info onto a debt management/third party, a week later I had an aggressive email from a third party saying they had acquired my outstanding debt from drafty!!! I was livid and you would think when informing drafty of their huge error they would be apologetic and take back the account from the debt management agency as soon as possible? No drafty insinuated I was lying or mistaken and that they hadn’t passed on my debt or breached my data protection and caused horrific undue stress by selling my debt to a third party! ( I asked the manager I was speaking on the phone with at the time if drafty hadn’t done this how on earth had this company acquired my full name full address email address home mobile and work numbers plus the fact I had an outstanding balance with drafty with the correct full amount my full work address my job role and all my sensitive personal medical information) and after more countless emails and calls and denials they eventually accepted that they had made an error I logged a second complaint requesting they investigate this error and compensate me for the data protection breach and all the stress that this has caused to which they refused to compensate me a single penny for this nightmare experience. They did however change the decision to write off my debt???Which on one hand is great as this was what I originally requested but on another angers me that they first took 6 months to reply and reject my request but once they realised the big error they made they change their mind??? which is inconsistent and contradictory. Drafty you either stick to your cold hearted attitude of you lent the money so you owe it and we don’t care about your circumstances and can’t and won’t be writing off your debt. Or as well as writing off my debt also compensate me for all the inconvenience and stress this has caused (i had days were I had literally been on the phone back and forth shouting for hours as it was so difficult to communicate with anyone)
I have passed my complaint onto the ombudsman’s and will await the outcome. A word of warning to anyone thinking of using drafty pray you never become ill or suffer financial difficulties because drafty dont Care about people just money! and are not compliant or responsible with peoples data I wish I had never used them and hope the ombudsman see in my favour!

Reviewed on 20th February 2020

shane

Fast!

Drafty has saved me more than once, for that reason I the interest charged is very fair indeed! Recommended!!

Reviewed on 22nd December 2019

Raj

Excellent

Very straightforward and seamless process thank you

Reviewed on 28th August 2019

Rod

Easy and clear application form

Really like the concept of an open credit, that I can pay back and / or draw back down against. Don't be put off by what seems high rates of interest as this is context of the small amount you are borrowing over short period of time - if you pay back... Read more

Really like the concept of an open credit, that I can pay back and / or draw back down against. Don't be put off by what seems high rates of interest as this is context of the small amount you are borrowing over short period of time - if you pay back what you owe and manages finances sensibly then Drafty is a great option

Reviewed on 14th August 2019

Jim

Quick

Quick to get the money into account

Reviewed on 10th August 2019

Jack

Very easy transaction

Easy no hassle application very happy with service

Reviewed on 1st August 2019

Kerry

Very easy

Procedure was very easy and quick

Reviewed on 30th July 2019

Pearl

Fast easy to understand, I hate doing paperwork but this is brilliant

Never knew it could be this easy why don't every other lender make it this easy

Reviewed on 19th July 2019

Jason Calaby

Easy and quick

Simple straight forward and easy to use

Reviewed on 5th July 2019

Julie

Quick easy application

Absolutely awesome, sat down with a cup of tea, didn’t even have a sip and my application was complete and approved....well done drafty!!

Reviewed on 4th July 2019

Helen Greenaway

FAST

Fast and straight forward application

Reviewed on 2nd July 2019

Margaret Todd

Don't know yet

Quick money transfer to my account I hope

Reviewed on 30th June 2019

John Dorrian

Life Saver

My emergency car repairs are covered and I can keep on working thanks to drafty!

Reviewed on 21st June 2019

Tracy

Quick and easy

Interest rate much less than other sites like this which means easier to pay back.

Reviewed on 18th June 2019

Becca

Great alternative to my overdraft

loads cheaper than my bank - and more freindly too

Reviewed on 11th June 2019

farmer

Just in case

Sometimes you need extra money....not that i totally agree with borrowing, but what are you supposed to do when your 25 year old car is up for the MOT? There`s a likely hood I`ll need to pay for some work to be done. Drafty seems straightforward... Read more

Sometimes you need extra money....not that i totally agree with borrowing, but what are you supposed to do when your 25 year old car is up for the MOT? There`s a likely hood I`ll need to pay for some work to be done. Drafty seems straightforward enough, no complicated financial jargon. Make sure you read everything, twice if needed. There`s nothing wrong in borrowing as long as you understand what your getting into. The process was also straightforward, and knowing that money is there, just in case has taken a load off.

Reviewed on 7th June 2019

Samantha Guest-saunders

Made my day!

Thanks to drafy I can now finally get back on track! Thanks Drafty you've really put a smile on my face!

Reviewed on 4th June 2019

Emma

Wow

Applied for my drafty credit line got approved and received payments with a minute. Stillon shock but so happy. Thank you lige saver in a time of need.

Reviewed on 2nd June 2019

Bee