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Petsure: Pet Insurance reviews

4.66
Based on 269 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

2

Helpful but not the answer I needed The team were friendly enough but that doesn't help when I now owe the vets thousands of pounds - my fault for not reading the terms Reviewed on: 12th October 2023
Stuart Wall's avatar
Stuart Wall

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petsure pet insurance reviews to give you valuable insight into the provider.

Petsure offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petsure has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petsure as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petsure and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petsure’s customer service and claims process. All of this and more can be found in our Petsure pet insurance reviews.

Have you ever had a pet insurance policy with Petsure? Share your honest experience with our Smart Money People community. Why did you choose Petsure, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petsure? Whether good or bad, write a Petsure pet insurance review today. Together, we can help people like you make better financial decisions.

Petsure Pet Insurance reviews (269)

Review of the Petsure, Pet Insurance:

Petsure delivers

5
Petsure has a user friendly policy booking process, and offers great cover for multiple pets. Reviewed on: 14th October 2023

Great Pet Insurance

5
Have always had super helpful customer service and good value insurance. One of the only companies that would insure my adopted cat with medical conditions. Reviewed on: 8th September 2023

Excellent value for money

5
The only reasonable insurers that cover pre existing conditions. Reviewed on: 8th September 2023

Great insurance company

5
Just switched from Petplan to Petsure. Better price and more benefits Reviewed on: 8th September 2023

Professional

5
A very professional experience. Great value for money Reviewed on: 8th September 2023

No quibble insurance

5
Straight forward and easy to use pet insurance who make claiming straightforward. Quick response to claims and payments processed easily Reviewed on: 8th September 2023

The best experience

5
I was struggling to get a better policy for my dog as she had previously had a UTI. Pet sure were amazing at reassuring me that my dog could have the maximum cover, and provided me with the best deal compared to any other insurer. The website was easy to navigate and the call handlers/web chat advisors were all amazingly friendly. Will always stay with petsure now! My baby girl will have the best cover possible thanks to them and I will be forever grateful. Reviewed on: 8th September 2023

Pre-existing conditions

5
They had the best support I’ve found online for owners whose pets have pre-existing conditions. Reviewed on: 8th September 2023

Top Service, Easy and affordable

5
Easy to understand policy. Up there with the top 5 Pet Insurers and a lot cheaper for the same or better option. Reviewed on: 8th September 2023

Excellent customer service

5
Fortunately I haven’t needed to make a claim so I can’t comment about that. However when I phoned to ask about setting up a policy the customer service representative was really friendly & informative about it & the cover included. They are also competitively priced as I’m now paying less than half the monthly premium I was paying with another well known company, but for better, more tailored cover. Reviewed on: 8th September 2023

Paid out perfectly

5
When my fur baby had to have an expensive surgery no issues getting the payout after exactly what it says on the tin! Reviewed on: 8th September 2023