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Petgevity reviews

Petsure's logo
Rated Excellent 4.57/5

Petgevity reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 271 product reviews

Average score of 4.57/5
5 star
91%
4 star
4%
3 star
1%
2 star
1%
1 star
3%
Reviews for Petgevity have trended positively over the past 90 days

Latest positive rating

4/5

My renewal quote was quite high, but after speaking...

My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year.

{"display":"Charlotte V","full_name":"Charlotte V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Charlotte V 4th September 2024

Latest negative rating

1/5

Will do anything not to pay your claim.

Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY... Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor customer service, dismissive when trying to get answers. Read more Read less

{"display":"Gary M","full_name":"Gary M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Gary M 27th March 2025

About Petgevity

Petgevity is a new breed of pet insurance that’s fighting for more inclusive cover. We see pets as family members, not underdogs. It’s why we aim to help every cat and dog we can, even if they’re older or have existing illnesses. After all, your pet is unique and deserves tailored cover that fits them like a collar.

Petgevity at a glance

Reviews for Petgevity

Showing 11 of 271 company reviews Last reviewed within 7 days

Will do anything not to pay your claim.

Pet Insurance 27th March 2025

Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY... Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor customer service, dismissive when trying to get answers. Read more Read less

Rated Terrible 1/5
Read more product reviews

Look for a better insurer!!

Pet Insurance 27th March 2025

Had both dogs insured with this company. Oldest dog developed a tumour. Company refused to pay out even though the vet clarified it was not... Had both dogs insured with this company. Oldest dog developed a tumour. Company refused to pay out even though the vet clarified it was not a pre-existing condition. Typical insurance, happy to take the money!!!! Better companies out there. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 4/5

    My renewal quote was quite high, but after speaking...

    My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year.

    {"display":"Charlotte V","full_name":"Charlotte V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Charlotte V 4th September 2024
  • 5/5

    Excellent knowledge all round

    Easy to use service, the staff are always friendly and helpful and I love to read their blogs, the information in those is fascinating and always incredibly well written

    {"display":"M Duck","full_name":"M Duck","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    M Duck 24th May 2024
  • 3/5

    linked excluded conditions !!??

    If you insure with this company make sure that your told about linked pre existing conditions before getting insurance by phone or otherwise, as I... If you insure with this company make sure that your told about linked pre existing conditions before getting insurance by phone or otherwise, as I was not told on the phone of all excluded linked future conditions related to prostrate on a dog, they do not tell you all information on the phone which is the words of Petsure used in another review I wrote. Read more Read less

    {"display":"Coop B","full_name":"Coop B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/800916.png"}}'s avatar
    Pet Insurance
    Coop B 8th January 2024
  • 3/5

    Direct debit set up

    There was an issue with my documents and direct debit. All resolved now but would've been easier without the hassle

    {"display":"Anne Janet","full_name":"Anne Janet","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Anne Janet 16th October 2023
  • 5/5

    Excellent product

    I found it easy to get the right cover you need for your pet. Customer focused and friendly. Would recommend you take a look.

    {"display":"Sevall","full_name":"Sevall","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Sevall 14th October 2023
  • 5/5

    Quick and easy

    Very straightforward application form, it was very quick to setup for both my cats.

    {"display":"Gyorgyi K","full_name":"Gyorgyi K","avatar":{"url":"\/assets\/uploads\/avatars\/users\/798422.png"}}'s avatar
    Pet Insurance
    Gyorgyi K 14th October 2023
  • 5/5

    Petsure delivers

    Petsure has a user friendly policy booking process, and offers great cover for multiple pets.

    {"display":"Selina McEwan","full_name":"Selina McEwan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Selina McEwan 14th October 2023
  • 4/5

    New policy

    So far the experience has been good and quite was good value. Hopefully the policy performs as well as the quote

    {"display":"David Winter","full_name":"David Winter","avatar":{"url":"\/assets\/uploads\/avatars\/users\/798290.png"}}'s avatar
    Pet Insurance
    David Winter 13th October 2023
  • 5/5

    Great value pet insurance

    Very affordable pet insurance compared to other providers.

    {"display":"JM","full_name":"JM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    JM 13th October 2023

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