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Policy in Practice reviews

Policy in Practice's logo
Rated Excellent 4.76/5

Policy in Practice reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 381 product reviews

Average score of 4.76/5
5 star
82%
4 star
13%
3 star
2%
2 star
1%
1 star
2%
Reviews for Policy in Practice have trended positively over the past 90 days

Latest positive rating

5/5

Affordability assessment

I haven't used it in a while but when I have it has been good.

Latest negative rating

2/5

Its a clunky system that doesn't work very well.

Its a clunky system that doesn't work very well.

About Policy in Practice

'Many families are feeling a strain on their finances due to the cost of living crisis.

At the same time, £23 billion of unclaimed benefits and support is available.

Policy in Practice has built clever software that joins the dots.

It runs the popular Better Off calculator listed on GOV.UK that helps over two million people access around £720 million of support each year.'

If you are a Policy in Practice customer please leave a review with us so other customer's can read your experience.

Policy in Practice at a glance

Reviews for Policy in Practice

Showing 11 of 381 company reviews Last reviewed within 7 days

Affordability assessment

Better Off Calculator 23rd June 2025

I haven't used it in a while but when I have it has been good.

Rated Excellent 5/5
Read more product reviews

Really informative training course provided by polic...

Better Off Calculator 17th June 2025

Really informative training course provided by policy in practice which encouraged me to use their systems. The better off calculator is thorough and my preferred option

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great tool to recommend to customers

    As a housing officer for LBBD , this is a very useful tool for me to recommend to my customers struggling financially

  • 5/5

    Highly recommend - fantastic time saver!

    I’ve been using this financial calculator service for a while now, and I couldn’t be happier with how easy and reliable it is. The interface... I’ve been using this financial calculator service for a while now, and I couldn’t be happier with how easy and reliable it is. The interface is intuitive, making complex calculations straightforward—even for someone without a finance background. Whether I’m planning my budget, calculating loan payments, or estimating investment growth, the results are accurate and delivered instantly. It’s a fantastic tool that saves me time and gives me confidence in my financial decisions. Highly recommend it to anyone looking for a smart, efficient way to manage their finances! Read more Read less

  • 5/5

    Piece of Cake

    Everything in one place and easy to use and understand, customer service easy to access. Brilliant

  • 5/5

    Added explanation of breakdown of benefits would be...

    Added explanation of breakdown of benefits would be nice. Also to be able to printout more than in scenario containing this information

  • 4/5

    I use this tool on a very regular basis

    I use this tool on a very regular basis within my role allocating Social Housing to customers. It's straight forward & easy to use, as... I use this tool on a very regular basis within my role allocating Social Housing to customers. It's straight forward & easy to use, as long you have all the relevant information for the customer & is a very useful tool for us to be able to confirm if customers will receive assistance with paying their rent & to advise customers of any benefits that they are currently not receiving. Read more Read less

  • 5/5

    Easy to use, and a fantastic tool for customers!

    I regularly use the Better Off Calculator with customers to help them understand how moving into work will impact their financial situation. It’s a really... I regularly use the Better Off Calculator with customers to help them understand how moving into work will impact their financial situation. It’s a really useful tool that provides a clear breakdown of how wages, benefits, and other entitlements interact, and often helps to address concerns about whether working will leave them better off. What I’ve found is that many customers are pleasantly surprised to see they would actually gain more from being in employment, especially when in-work benefits such as Universal Credit top-ups, help with childcare, and travel support are included. The calculator also shows a comparison between different work scenarios—such as part-time versus full-time hours—so customers can make informed decisions that suit their circumstances. Using the calculator helps build confidence, as it replaces uncertainty with real figures and personalised outcomes. It also opens up a constructive conversation about budgeting, wages to aim for, and what support is available during the transition to work. Overall, I highly recommend it to anyone who’s unsure whether work will make them financially better off. It’s a helpful starting point in creating realistic job goals and feeling more in control of your future. Read more Read less

  • 5/5

    PiP Better Off Calculator

    PiP are very responsive and proactive in ensuring we are using their tools are effectively as possible. Their tools are user friendly and really useful... PiP are very responsive and proactive in ensuring we are using their tools are effectively as possible. Their tools are user friendly and really useful for teams across the council to help our residents. We have seen great benefit for residents and staff who have saved time using the BoC as part of homelessness assistance and advice to make sure people can make informed decisions about their housing. Read more Read less

  • 4/5

    Been using it extensively within my organisation (Fe...

    Been using it extensively within my organisation (Fedcap) and it has been instrumental towards helping our end customers towards making very informed decisions about their lives.

  • 5/5

    It's very help full and easy to use

    It's very help full and easy to use

    Products from Policy in Practice

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