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Policy in Practice reviews

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Rated Excellent 4.78/5

Policy in Practice reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 432 product reviews

Average score of 4.78/5
5 star
82%
4 star
13%
3 star
2%
2 star
1%
1 star
2%
Reviews for Policy in Practice have trended positively over the past 90 days

Policy in Practice's Better Off Calculator is loved for being easy to use, clear, and accurate, helping people understand benefits and budgeting with confidence. It’s a real lifesaver for advisers and individuals alike, making complex welfare rules simple and motivating many to consider work. Some users wish for more accuracy and occasional fixes, but the helpful support team is quick to respond.

Positive themes

  • Better Off Calculator is easy to use and makes benefits clear and understandable.
  • The calculator helps show how much better off people are in work versus benefits.
  • Customer support is friendly and quick to resolve any issues with the calculator.

Negative themes

  • Some find the calculator results inaccurate or not fully up to date with benefits.
  • A few users say the website or system can be slow or crash at times.
  • Some find parts of the tool confusing or difficult to understand after updates.
Summarised by AI
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About Policy in Practice

'Many families are feeling a strain on their finances due to the cost of living crisis.

At the same time, £24 billion of unclaimed benefits and support is available.

Policy in Practice has built clever software that joins the dots.

It runs the popular Better Off calculator listed on GOV.UK that helps over two million people access around £720 million of support each year.'

If you are a Policy in Practice customer please leave a review with us so other customer's can read your experience.

Policy in Practice at a glance

Reviews for Policy in Practice

Showing 11 of 432 company reviews Last reviewed within 7 days

Fantastic tool

Better Off Calculator 10th April 2026

Great. Use it for work and personal. Fantastic tool.

Rated Excellent 5/5
Read more product reviews

The growth and understanding aspirations and indepen...

Better Off Calculator 10th April 2026

The growth and understanding aspirations and independence and stability is the formula of life independence through the calculations.

Rated Excellent 5/5
Read more product reviews
  • 4/5

    I have used this with the customer and it's a good t...

    I have used this with the customer and it's a good tool to motivated them look for work.

  • 5/5

    Reliable and trustworthy

    Compared to other calculators on the market this one is reliable and can provide a comprehensive breakdown in simple terms.

  • 5/5

    The BOC off calculator helps me in my role and aids...

    The BOC off calculator helps me in my role and aids my customers

  • 5/5

    Very Effective.

    Very effective tool to help maximise tenant income.

  • 5/5

    Brilliant and necessary

    Very easy to use tool and provides valuable insights

  • 5/5

    Excellent

    This is a wonderful tool to support clients - It is used on a daily basis between myself and my colleagues. Thank you!

  • 5/5

    GREAT PIECE OF KIT!!

    IT'S A SIMPLE TO USE TOOL THAT ALLOWS ANY USER TO BREAK DOWN THEIR FINANCIAL CIRCUMSTANCES AND COMPARE TO OTHER SCENARIOS WITH JUST A FEW... IT'S A SIMPLE TO USE TOOL THAT ALLOWS ANY USER TO BREAK DOWN THEIR FINANCIAL CIRCUMSTANCES AND COMPARE TO OTHER SCENARIOS WITH JUST A FEW INPUTS. AS AN EMPLOYMENT ADVISOR I USE THIS WITH ALL MY PARTICIPANTS TO SHOW HOW MUCH BETTER OFF EACH WOULD BE WHEN IN WORK AGAINST ON BENEFITS Read more Read less

  • 4/5

    Employment Advisor

    I’ve found the Better Off Calculator to be a useful tool for getting a clearer picture of how changes in circumstances can affect income. One... I’ve found the Better Off Calculator to be a useful tool for getting a clearer picture of how changes in circumstances can affect income. One of its main strengths is how it breaks down different scenarios—such as starting work, increasing hours, or changes in benefits—into easy-to-understand comparisons. This makes it particularly helpful when supporting individuals who are unsure about the financial impact of employment or lifestyle changes. A key benefit is the level of detail it provides. It considers multiple income streams, including earnings, benefits, and housing costs, which helps create a more realistic overview. The interface is generally straightforward once you’re familiar with it, and the ability to model different scenarios side-by-side is especially valuable for decision-making. However, there are some drawbacks. It can feel a bit complex or time-consuming to input all the required information, particularly for more complicated cases. New users may need some time or guidance to fully understand how to navigate the system and interpret the results accurately. Additionally, if information is entered incorrectly, it can significantly affect the outcome, so attention to detail is important. Overall, it’s a powerful and informative tool that supports better financial planning and conversations, but it works best when users are given enough time or training to use it confidently. Read more Read less

  • 5/5

    PIP front runners in all things Welfare Reform

    I am a client of Policy in Practice and my Council promotes and makes use of their Better Off Calculator which has helped over a... I am a client of Policy in Practice and my Council promotes and makes use of their Better Off Calculator which has helped over a thousand residents to self serve and see how much benefits they may be missing out on equating to millions of ££. Provision of this tool aids Council's in making the best use of limited resources whilst supporting residents to maximise their income. My understanding is that there are plans to integrate the calculator with the LIFT tool making all our lives much easier from understanding the support households are missing out on to processing and assisting residents with their claims. My experience of working with Policy in Practice and using the BOC to report on outcomes continues to be excellent, the company are true front runners in all things welfare reform and put residents and making policy relatable at the heart of what they do. Read more Read less

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