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Post Office: Bonds reviews

Name: Bonds
Rating: 3 (4 reviews)

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3.00

Based on 4 reviews, last reviewed 12th Nov 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

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Latest highest rating:

5

Good service Very transparent with everything, friendly service. Reviewed on: 11th May 2019

Latest lowest rating:

1

POST OFFICE HAVE STOL.EN MY MONEY. I am currently trying to withdraw £6,000 in matured bonds, but post office are holding onto it, and refuse to give it back. They have essentially stol... Read more Reviewed on: 12th November 2023

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About the Bonds

Post Office bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the Post Office's customer service? Smart Money People is fast becoming the UK's leading source of independent Post Office bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

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Post Office Bonds reviews (4)

POST OFFICE HAVE STOL.EN MY MONEY.

I am currently trying to withdraw £6,000 in matured bonds, but post office are holding onto it, and refuse to give it back. They have essentially stolen my money. Their customer service is an abomination. All they keep saying is that their particular department doesn't have access to customer accounts. Apparently, they've never heard of forwarding emails to the department that does have access. I have now had to contact the financial ombudsman, who i am not impressed with, so far, either. They allow post office too much time to mess you about. Avoid the post office accounts, like you would avoid the plague. Reviewed on: 12th November 2023

No on-line application, no correct instruction

The application via the PO is painful and archaic. Upon maturity I filled out an archaic form to not continue - it was not prcessed. I also was able to go on line to advise the same action despite this I received a letter saying were glad you are continuing. Finally after a lengthy phone call they refunded my matured investment - what a painful company deal with at your peril. Reviewed on: 7th February 2022

Good service

Very transparent with everything, friendly service. Reviewed on: 11th May 2019

Excellent service

Excellent customer service after registering online for Premium Bonds. Very straightforward and hassle free and a good way to keep check on your investments. Reviewed on: 9th August 2017

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