Customer Service
38% of feedback is Process related
Top Age Profile: 55-64
Top Channel Preference: Online
23 reviews
Buy to let remortgage
Used property master several times. Great service.
Reviewed on 11th February 2020JK![]()
Excellent Service
Property Master offers a range of mortgages unmatched in the market and excellent online and offline support to help you get the best deal.
Reviewed on 15th January 2020Simon Newman![]()
Excellent and professional
Very professional team from start to finish Kept fully informed throughout the mortgage process. Something usually very difficult was a breeze with Property Master. Will definitely use again.
Reviewed on 15th January 2020SimonA![]()
Applauding immense effort
I've known founder of Property Master for a long time. I know how he and his fellow founders have put their hearts and souls into creating a terrific experience for their clients. Recognition of accomplishing something new and different that makes it... Read more
I've known founder of Property Master for a long time. I know how he and his fellow founders have put their hearts and souls into creating a terrific experience for their clients. Recognition of accomplishing something new and different that makes it easier to be a caring and efficient landlord is merited.
Reviewed on 14th January 2020David![]()
They are great!
Great people with a love for what they do
Reviewed on 14th January 2020Mica![]()
Professional, can-do approach!
Thorough, professional and helpful
Reviewed on 13th January 2020Shravan Sood![]()
Property Master easy to use website
Step by step guides and questions making it easy to navigate and answer all the questions.
Reviewed on 6th January 2020Babirye![]()
Professional, Efficient and Trustworthy
I signed up for two mortgages last year with PM. Both applications went through without any bother at all. I like the web portal facility for depositing documentation which reduces the whole process by weeks. PM are a 21st century business with smart... Read more
I signed up for two mortgages last year with PM. Both applications went through without any bother at all. I like the web portal facility for depositing documentation which reduces the whole process by weeks. PM are a 21st century business with smart dedicated dealers. I would highly recommend this business.
Reviewed on 6th January 2020Harry Fowler![]()
No Brainer
I've dealt with Property Master both over the phone and face to face organising my buy to let mortgages and genuinely can't fault them. The bulk of my renewals are up in April this year with plans in place already to go out to market to find the best... Read more
I've dealt with Property Master both over the phone and face to face organising my buy to let mortgages and genuinely can't fault them. The bulk of my renewals are up in April this year with plans in place already to go out to market to find the best deals. Just a top company who I can't recommend enough.
Reviewed on 5th January 2020Dave Lambert![]()
Property Master the great company with high customer satisfaction
Very easy to compare the mortgage rates for individual circumstances and easy to apply on line or getting in touch with the rep
Reviewed on 5th January 2020Sandeep Sarna![]()
I keep returning so that speaks for itself!
Property Master has now dealt with four BTL mortgages for me and I am now going back to them to arrange a further two. Their online dashboard with personal portfolio is a great tool...accessing suitable lenders is easy-peasy...but most important is a... Read more
Property Master has now dealt with four BTL mortgages for me and I am now going back to them to arrange a further two. Their online dashboard with personal portfolio is a great tool...accessing suitable lenders is easy-peasy...but most important is a great customer service from start to finish. Who could ask for more?
Reviewed on 3rd January 2020Mandy![]()
Great service
Simple to use and saves so much time. I love it.
Reviewed on 2nd January 2020Francis Aremo![]()
So easy to use
Very easy to use and manage your portfolio online
Reviewed on 20th December 2019Miles Allen![]()
Excellence in th BTL mortgage market
My fixed BTL mortgage deal as coming to an end so I ended up contacting a total of three brokers before settling on Property Master. Why? 1 - they got me the best rate and 2- That are and have been both patient and helpful with me while I have been... Read more
My fixed BTL mortgage deal as coming to an end so I ended up contacting a total of three brokers before settling on Property Master. Why? 1 - they got me the best rate and 2- That are and have been both patient and helpful with me while I have been assembling all the necessary data needed in order to process my final application. I therefore have no hesitation in recommending Mortgage Master as being by far being the best in their field
Reviewed on 18th December 2019Mike Galloway![]()
Already raving about property master
I've remortgaged most of my portfolio with ease! Struggled to get new mortgages with the banks and property master have been my life saver. Now getting my daughter's onto property master to expand their portfolio's. My accountant was impressed as well... Read more
I've remortgaged most of my portfolio with ease! Struggled to get new mortgages with the banks and property master have been my life saver. Now getting my daughter's onto property master to expand their portfolio's. My accountant was impressed as well and has passed on to his clients.
Reviewed on 15th December 2019Mandy Newton![]()
Great company
I already recommend property master to my business partners, friends and family. They have loads of btl options and persevere through any application issues
Reviewed on 12th December 2019Carol Wilson![]()
Great
I have had many very helpful interactions with this company.
Reviewed on 11th December 2019Fred![]()
Easy System and Great Staff
Easy to get quotes online and make adjustments to find the best options backed up by very helpful and friendly staff.
Reviewed on 7th December 2019Frankie![]()
Fabulous service
I'm currently remortgaging all of my buy to let portfolio as it's at a really good rate right now.., so I'm fixing the rate for the next 5 years in these uncertain times. Property master has easily enabled me to do this with their easy to use service!
Reviewed on 4th December 2019Mandy Newton![]()
Great
Friendly service, covers lots of products my broker did not consider
Reviewed on 2nd December 2019Adam![]()
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