Property Master reviews
Property Master reviews
Review summary
People rate this company as Excellent based on 34 product reviews
Latest positive rating
Top online resource for all buy to let landlords
Clever no-nonsense website. Cannot fault the user interface or its ease of use. Easy on the eye and clever.
Latest negative rating
Dishonest and unresponsive
This company will hound you when they want to get your business and literally ignore you when there is a problem that needs resolving. After... This company will hound you when they want to get your business and literally ignore you when there is a problem that needs resolving. After making an initial application for a product (which turned out not to be available) I was contacted to take payment. When I questioned why I was required to pay before completion or even an initial acceptance of the application, I was told in no uncertain terms that the fee only applied if the application went to completion and that if for any reason the completion did not happen through PM, the fee would be refunded. Not only did they take their fee but they also took the product fee (even tho the product was not available). After the application was halted due to non-availability I was left dealing with a passive aggressive agent who was very unresponsive. When i decided to withdraw from the procedure, I requested my refund on three different occasions and received NO, that's ZERO response including an official complaint to the company. I will be making an official complaint to the FCA, it's unacceptable to say one thing in order to take money from customers and to go back on that when that situation arises. Read more Read less
About Property Master
Property Master is an online buy-to-let broker for landlords & investors. If you've used their service, you can share your Property Master review today.
Reviews for Property Master
Showing 11 of 34 company reviews
Dishonest and unresponsive
This company will hound you when they want to get your business and literally ignore you when there is a problem that needs resolving. After... This company will hound you when they want to get your business and literally ignore you when there is a problem that needs resolving. After making an initial application for a product (which turned out not to be available) I was contacted to take payment. When I questioned why I was required to pay before completion or even an initial acceptance of the application, I was told in no uncertain terms that the fee only applied if the application went to completion and that if for any reason the completion did not happen through PM, the fee would be refunded. Not only did they take their fee but they also took the product fee (even tho the product was not available). After the application was halted due to non-availability I was left dealing with a passive aggressive agent who was very unresponsive. When i decided to withdraw from the procedure, I requested my refund on three different occasions and received NO, that's ZERO response including an official complaint to the company. I will be making an official complaint to the FCA, it's unacceptable to say one thing in order to take money from customers and to go back on that when that situation arises. Read more Read less
Top online resource for all buy to let landlords
Clever no-nonsense website. Cannot fault the user interface or its ease of use. Easy on the eye and clever.
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5/5
Great Proposition
What impressed me most was that Property Master were able to review the whole market, including lending criteria, to find the very best buy-to-let mortgage... What impressed me most was that Property Master were able to review the whole market, including lending criteria, to find the very best buy-to-let mortgage for me. I don't believe that any other mortgage broker can do this! Read more Read less
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5/5
Fantastic innovative business
Fantastic innovative business disrupting the buy to let mortgage market, great customer experience, highly recommend!
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5/5
Hard work reaps awards
I have known Property Master since it was a twinkle in its founder's eyes. Much toil and sweat has been expended. This award represents just... I have known Property Master since it was a twinkle in its founder's eyes. Much toil and sweat has been expended. This award represents just desserts for an initative that is disrupting the market and delivering a positive user experience. Read more Read less
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5/5
Our portfolio
At each remortgage and purchase mortgage for our portfolio Property Master have provided us with an extensive list of providers to choose from. They have... At each remortgage and purchase mortgage for our portfolio Property Master have provided us with an extensive list of providers to choose from. They have been very accommodating sometimes arranging telephone appointments out of hours to suit our particular needs at the time. The arrangement fees have been reasonable. We would definitely recommend Property Master Read more Read less
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5/5
free & Helpful
A brilliant source of information for new landlords and wanting to be landlords that is informative, independent, accurate and completely Free. A Big Thank You
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5/5
Fast, efficient and saves you money by finding best mortgage
Through PropertyMaster, I went from thinking about remortgaging as a vague idea in order to release funds to purchase a new property to having the... Through PropertyMaster, I went from thinking about remortgaging as a vague idea in order to release funds to purchase a new property to having the offer in my hands in 3 weeks. This put me in a very strong position to purchase. The process is very easy and the support and advice is top quality. Read more Read less
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5/5
up to date savings
the BTL calculator is an ideal tool
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5/5
Could not fault
Property Master has been exceedingly helpful on one more than one occasion leading to a mortgage deal at a price we could find nowhere else.
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5/5
Brilliant advice and service.
The team walked me through the BTL market deals and process, I got approved within a couple of weeks and now looking to grow my own property portfolio.
Products from Property Master
Showing all products offered by Property Master
Buy to Let Mortgage Broker
by Property MasterBuy to Let Mortgage Broker
by Property MasterWe are Smart Money People
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