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Property Master: Buy to Let Mortgage Broker reviews

Name: Buy to Let Mortgage Broker
Rating: 4.85 (34 reviews)

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4.80

Based on 34 reviews, last reviewed 23rd Sep 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Top online resource for all buy to let landlords Clever no-nonsense website. Cannot fault the user interface or its ease of use. Easy on the eye and clever. Reviewed on: 2nd March 2021

Latest lowest rating:

1

Dishonest and unresponsive This company will hound you when they want to get your business and literally ignore you when there is a problem that needs resolving. After making a... Read more Reviewed on: 23rd September 2021

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About this product

Property Master Buy to Let Mortgage Broker reviews (34)

Review of the Property Master, Buy to Let Mortgage Broker:

Dishonest and unresponsive

This company will hound you when they want to get your business and literally ignore you when there is a problem that needs resolving. After making an initial application for a product (which turned out not to be available) I was contacted to take payment. When I questioned why I was required to pay before completion or even an initial acceptance of the application, I was told in no uncertain terms that the fee only applied if the application went to completion and that if for any reason the completion did not happen through PM, the fee would be refunded. Not only did they take their fee but they also took the product fee (even tho the product was not available). After the application was halted due to non-availability I was left dealing with a passive aggressive agent who was very unresponsive. When i decided to withdraw from the procedure, I requested my refund on three different occasions and received NO, that's ZERO response including an official complaint to the company. I will be making an official complaint to the FCA, it's unacceptable to say one thing in order to take money from customers and to go back on that when that situation arises. Reviewed on: 23rd September 2021

Easy online usage

Easy to see an array of mortgage offers. Great customer service via telephone to help with using the online system. Also, happy they did this black Friday deal! Reviewed on: 28th November 2019

Amazing

Great service. Quick responses. Great deal found and a lot of time saved. Cheaper than your average broker and by taking the details upfront, saved a lot of back and forth later on down the line. Reviewed on: 19th November 2019

Best Online BTL Broker!

Property Master staff go above and beyond to help their clients. With a wealth of BTL mortgage experience it is a one stop shop for all your BTL needs. Reviewed on: 13th November 2019