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Raisin: Savings reviews

Name: Savings
Rating: 4.84 (1690 reviews)

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4.85

Based on 1,690 reviews, last reviewed 23rd Feb 2025

105300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Easy to use but not very helpful if you want to ask... Easy to use but not very helpful if you want to ask a specific question, you have to ring during office hours Reviewed on: 23rd February 2025

Latest lowest rating:

1

Raisin customer service is appalling. Raisin customer service is appalling. I recommended my partner and, due to bereavement, she missed an email from Raisin. As a result they blocked her ... Read more Reviewed on: 26th January 2025

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About this product

Using the Raisin app, you can set up and manage your savings.

You can view and compare savings accounts from more than 30 partner banks and building societies. The app also enables you to apply for new accounts, be the first to hear about rate changes and see your renewal options for saving accounts.

Raisin app reviews help you find out what it’s really like to be a customer. If you’ve used Raisin before, you can also leave a review and share your experience.

Raisin Savings reviews (1690)

Review of the Raisin, Savings:

Raisin customer service is appalling.

Raisin customer service is appalling. I recommended my partner and, due to bereavement, she missed an email from Raisin. As a result they blocked her from her account. Trying to get any help from outside of their secure message system, only available from within the account, exposed an appalling customer service system. Reviewed on: 26th January 2025

I was amazed when I learned about Raisin all I want...

I was amazed when I learned about Raisin all I want to do is save haven’t got much in there yet but I will be topping it up regular and I loved it so much. I’m just gonna keep putting money in there and just forget about it I love it Reviewed on: 23rd January 2025

I find Raisin Bank very easy to use.

I find Raisin Bank very easy to use. Online security seems thorough but smooth. Procedures are clear, payments are prompt and the communication, including marketing work is succinct and helpful. Reviewed on: 23rd January 2025

Always precise and detailed information given.

Always precise and detailed information given. Customer services when actually having a voice call have been very helpful. Reviewed on: 23rd January 2025

Good easy to use platform that puts top savings bank...

Good easy to use platform that puts top savings bank in one place Reviewed on: 23rd January 2025

Best savings interest rate

Easy to open an account. Best savings interest rate. Reviewed on: 23rd January 2025

Hassle-free platform with fantastic rates

Invested some savings via Raisin and the whole process was very easy and at a super rate. This has since matured and I have collected the funds with no hassle at all. Reviewed on: 23rd January 2025

Easy, Fast & Secure

App has a good UI providing a good UX - easy to use, rarely any glitches (if there are, comms are good & resolution is fast), transfers processed accurately in the expected timeframe. Reviewed on: 23rd January 2025

Could do with more paper documentation.

Could do with more paper documentation... Reviewed on: 23rd January 2025

Happy Customer

Easy set up. The app is clear and uncomplicated. The rates are competitive. I am very happy all round. Reviewed on: 23rd January 2025

Positive experience.

Positive experience. I have been with Raisin for 3 years with no issues Reviewed on: 23rd January 2025

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