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RBS: Black Current Account reviews

Name: Black Current Account
Rating: 3.76 (17 reviews)

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3.03

Based on 17 reviews, last reviewed 9th Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

46%

12%

18%

Latest highest rating:

5

Great Account/Benefits and Service RBS App is excellent, Black Account benefits in particular the travel insurance and airport lounge access are superb. Banked with them for years and ... Read more Reviewed on: 24th March 2023

Latest lowest rating:

1

They are going backwards Been with them for over 36 years but they are going backwards and not keeping up with competitors. For a fee paying a/c you expect good service……RBS ... Read more Reviewed on: 9th November 2024

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About this product

The RBS Reward Black Current Account charges a monthly fee and provides account holders access to a range of benefits. These include a 24/7 Concierge Service, family travel insurance, breakdown cover and other redeemable rewards. Only existing RBS current account holders can switch to the Reward Black Account.

Before opening a new bank account, it’s important to do your research and be confident that it’s right for you. We collect RBS Reward Black Current Account reviews from genuine account holders. Make an informed decision about your new current account by reading the reviews on Smart Money People.

Find out how long account holders have had their Reward Black Account. Learn more about the perks and benefits to decide if they’re right for you. Read about genuine experiences with the customer service team to find out how swiftly customer concerns get resolved. Find out what existing customers say the best part of the account is, and which aspects they feel could be improved. All of this and more can be found in our RBS Reward Black Current Account reviews.

If you have an RBS Reward Black Account, share your experience with our Smart Money People community. What drew you to this current account, and have you been satisfied so far? Which of the benefits do you use the most? Would you say that the perks and benefits of the account are worth the monthly fee? If you use the RBS mobile banking app, which features are the most useful? Would you recommend this account to your family and friends? Whether good or bad, write an honest RBS Reward Black Current Account review today. Together, we can help people like you make better financial decisions.

RBS Black Current Account reviews (17)

Review of the RBS, Black Current Account:

They are going backwards

Been with them for over 36 years but they are going backwards and not keeping up with competitors. For a fee paying a/c you expect good service……RBS don’t deliver. Home emergency cover - utterly appalling and shambolic. Online interaction - poor. Digital assistance - poor. Value for money - poor. Customer service - poor. Reviewed on: 9th November 2024

Full of benefits

Great multi channel support on a product full of benefits Reviewed on: 7th November 2018

A bank that truly cares

I have been with RBS since I was 15 years old, I am now 32. The wide variety of products suits every change in my life, their can do attitude and caring attitude keeps me as a loyal customer. Reviewed on: 28th April 2016

Not getting any better

This account used to be a bit of a gem. Sadly, the quality of customer service and benefits have declined so it's no longer no main account, but haven't got around to shutting it yet. Reviewed on: 20th November 2015

Keeps me happy

This is an ok account. What makes it stand out for me is the level of personal service. While not as good as it once was, it's still valuable...which is why I stay Reviewed on: 7th November 2014

Not as good as it use to be...but still good

I've been very happy with my black account and while I've certainly seen some changes, it still offers a good deal for me Reviewed on: 28th October 2014

Good benefits to this account, but fairly steep month charge

I moved to the RBS black account because the benefits are pretty good. Breakdown cover and multi phone insurance have to be the top ones for me. Recommend if you're happy to pay Reviewed on: 20th October 2014

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