Write a review

RIAS: Home Insurance reviews

Name: Home Insurance
Rating: 2.07 (44 reviews)

View other RIAS products

1.88

Based on 44 reviews, last reviewed 29th Jan 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

20%

3 star

68%

Latest highest rating:

5

Reasonable premium cost and good claims servuce Pleasantly surprised by the increase in premium since other insurers have hiked their prices so much. Unfortunately had a claim last year, which was d... Read more Reviewed on: 23rd August 2023

Latest lowest rating:

2

Loyal customer -no claims-but 50% Renewal increase!? Have been with RIAS for many years, but this year the renewal requested was 50% more! Found alternative 5star cover for same as last year! Reviewed on: 29th January 2025

Read all reviews See your review

About this product

At Smart Money People, we collect RIAS home insurance reviews from genuine policyholders. This collective wisdom can help you decide if RIAS is the right provider for you.

RIAS offers buildings cover, contents cover and a combined policy of both. All policyholders can benefit from a 24/7 claims line and certain items of technology covered as standard. You can make your policy even more robust by adding on additional extras to your policy. These include, but are ...

RIAS Home Insurance reviews (44)

Review of the RIAS, Home Insurance:

Good

Helpful easy quick claim process Reviewed on: 20th June 2018

Loyal customer -no claims-but 50% Renewal increase!?

Have been with RIAS for many years, but this year the renewal requested was 50% more! Found alternative 5star cover for same as last year! Reviewed on: 29th January 2025

Funny how all reviews are about how great and easy i...

Funny how all reviews are about how great and easy it was to hand over the money and take out the policy,I can promise you when you need Rias to give you any money back to fix your problem,that is a different matter!!! Company needs investigation Reviewed on: 27th December 2024

You take out what you think it the best Home insuran...

You take out what you think it the best Home insurance only to be told quite happily by Darren who loves his job in claims storm damage (90mph winds) isn't covered for fences, trees, hedges etc. Been with them for home and cars for a few years but won't be renewing. Thanks Reviewed on: 22nd January 2024

Reasonable premium cost and good claims servuce

Pleasantly surprised by the increase in premium since other insurers have hiked their prices so much. Unfortunately had a claim last year, which was dealt with efficiently. Reviewed on: 23rd August 2023

Rias insurance are uninsurable

Home emergency cover what a joke just do not answer phone cuts off and tells you to call back. This company is literally uninsurable!! Reviewed on: 18th December 2022

Complete rip off company

We have had our buildings and contents insurance with Rias for 5 years. We moved out of our property at the end of October into a relatives house so didn't need to take the insurance with us. They charged us a £60 exit fee even though our Direct Debit for November was taken in the sum of £20, which would cover us for a month we aren't even living at the property. Will never use this company again! Reviewed on: 15th November 2022

Appalling service

My policy expired and I did not renew they now claim I owe them £48 - unable to find any way of paying this cant via web site and no-one answers the phone and yet they are threatening to foward my details to a debt recovery service Reviewed on: 5th October 2022

Total waste of time

Renewal through post Card had ran out So no automatic renewal Phoned to pay Wait and wait and wait and wait 32 mins so far no answer Rubbish company, web site is a total joke How do these companies stay in business!!!! Reviewed on: 22nd September 2022

Frustrating claim experience

I have this week made a claim against my home insurance and home protection insurance – dealing with both claims has been incredibly frustrating and time consuming Every time I call the claims lines, I am waiting 30-60 minutes before I can speak to a claim handler – there is a hold message that I’ve heard so many times from other organisations – that you are receiving a high volume of calls – this is just a default message for any time of the day and seems to be there (along w... Reviewed on: 9th August 2022

There website doesn't work and you'll have to wait on the phone for 45 minutes just to pay a bill

They just suck. The website doesn't work.. it is going to be a pain in your bum to get anything from them, even routine changes. Reviewed on: 26th July 2022

Do you have a different RIAS product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Home Insurance
from Quoteline Direct 1.00 from 2 reviews
Home Insurance
from Locket Home Insurance 5.00 from 2 reviews
Home Insurance
from Haven 1.00 from 1 reviews

There's still more to see!

RIAS has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub