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Santander: Saver reviews

3.71
Based on 48 reviews, last reviewed 21st Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
40%
See only 4 star reviews
29%
See only 3 star reviews
4%
See only 2 star reviews
6%
See only 1 star reviews
21%

Latest highest rating:

5

Best saving percent going 7% Good online customer se... Best saving percent going 7% Good online customer service. Reviewed on: 2nd June 2024
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Latest lowest rating:

1

Santander Very poor customer experience Opened a savings account after 4 weeks they closed my account for no reason and it took nearly 6 months to get my money back after contacting fcs Reviewed on: 21st November 2024
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Mark s

About this product

Santander savings reviews can help you to find out more about life at Santander. How easy is it to contact Santander? And how friendly are they? Our Santander savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Santander Saver reviews (48)

Review of the Santander, Saver:

Santander Very poor customer experience

1
Opened a savings account after 4 weeks they closed my account for no reason and it took nearly 6 months to get my money back after contacting fcs Reviewed on: 21st November 2024

An amazing savings account that was easy to open & use

5
An amazing savings account that I heard about on an informative email, it was easy to open and add my money too. Reviewed on: 22nd January 2024

Good All- rounder!

4
Good Website; Good Current Account; Good Savings Rates; Good customer service. Reviewed on: 15th January 2024

Terrible

1
UK Bank interest rate at 5% and their savings rate on my account was about 0.5%. but the advertised rate was 2%. I call up to ask why I'm not getting the new higher rate and they tell me I have an older version of the same account and need to apply for the new version of the same account. I had 50k in the account so asked if they could just make the switch for me. Nope. Mortgage rates go up immediately but these pathetic savings rates take months to go up and then Santander provides obstacles to getting their own new savings rates. Well good bye Santander. You treated me like **** so I'm taking my money elsewhere. Reviewed on: 18th July 2023

Mixed feelings

3
Great savings rate when first set up, unfortunately did not keep up with interest rate hikes therefore switched to another bank. The website is awful, the app might be better. Reviewed on: 1st June 2023

perfect bank

5
This bank makes my life easy. Online banking is easy moving money is easy Reviewed on: 3rd April 2023

Good app, difficult sign up

4
Had to post and chase by phone in order to sign up, otherwise ok Reviewed on: 30th March 2023

Difficult to open and manage account

3
I tried to open a saver account and TBH it was hard work, mainly because I had previously had an account with them 20 years ago. Obviously my address had changed since then and Santander needed all sorts of identity proof because of that. I couldn't access my account online as the verification process took so long. By the time I got access, other banks' interest rates had overtaken the Santander offer. Closing the account proved easier than opening it. Plus, the online site was not easy to use. Reviewed on: 16th March 2023

Very good easy access rate also check out Chase Blimey.

4
I make a healthy interest on my investment and it’s easy access and can transfer to current account as and when necessary. Reviewed on: 11th March 2023

Slow & frustrating

1
As Santander's opening hours are limited it makes it very difficult to arrange an appointment. It also means that a lot of prior planning is involved to sort out issues. Very frustrating especially when working a 9-5 job as have to take time off to go to the bank. Reviewed on: 11th March 2023

Good app

5
Good app with clear and easy to navigate pages Reviewed on: 8th February 2023

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