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Scottish Widows: Pension reviews

Name: Pension
Rating: 1.27 (60 reviews)

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1.17

Based on 60 reviews, last reviewed 28th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

4 star

3 star

2 star

93%

Latest highest rating:

5

Great customer and digital services Switched all my pensions to my workplace pension with Scottish Widows. Such a smooth process, I was kept well informed throughout. Their app is great,... Read more Reviewed on: 12th January 2022

Latest lowest rating:

1

No customer service. Ignore ombudsman decisions I totally agree with Rob and Dave. I first wrote over a year ago to Scottish widows and have yet to have them engage with me and implement the financi... Read more Reviewed on: 28th February 2024

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About this product

Scottish Widows pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Scottish Widows pension reviews to find out what life at Scottish Widows is really like. If you hold this pension, we'd love you to write an honest review here too!

Scottish Widows Pension reviews (60)

Review of the Scottish Widows, Pension:

Amazingly poor performance

I get that the markets have been less than optimal over the past two years, however SW have completely amazed me with their inability to adapt as other providers have (I have other pots that have not been as bad as these guys). By bad, I mean I have been putting over 3k/month into the pension over the past two years and basically that 3k/month has pretty much been eaten up by the incompetent monster. Shockingly bad, however no choice as this is a company scheme. Actually working out how to ditch them. Reviewed on: 16th April 2023

Very poor pension fund performance

Lost 25% of my pension fund over the last 3 years, and it's still going down even though all of my other pensions are now recovering. I didn't have any choice in using Scottish Widows (company pension), would certainly not recommend them to anyone Reviewed on: 1st March 2023

Pretty useless

FTSE at a record high very recently, and my pension has dropped about 9 grand over the last 6 months ... Very poor performance by Scottish Widows .. Pension struggles to go up as stock market rises, then drops like a ton of bricks when the market falls a little .. Very disappointed !!! Reviewed on: 24th February 2023

being fleeced

fund constantly dropping going to have to draw it out before it is worthless Reviewed on: 24th February 2023

Very disappointed

Have lost more than 20 per cent of my savings in the so called 'Pension Protector' fund - I can't think of a worse name for a fund. Reviewed on: 21st February 2023

Awful in every way!

Appalling customer service - no actual help just passed around ‘department s’ for hours. People from the ‘back room’ who apparently can actually help never call back. They have taken huge amounts of money and no explanation given. I think it’s being used to fill the black hole of funds they’ve lost through mid-management. I’ve written but no response. The ombudsman will have another call today. Please move your pension if you can - I think this shop is sinking! Reviewed on: 1st February 2023

Value rises a little and then drops like a lead brick

I have been watching my pension lately as retirement is getting closer. I am just a few pounds better off now than I was 8 months ago. The payments go in, the pot drops. Its goes up a little, then the pot drops. If I add up just the payments in over 8 months I should be £4000 - £5000 better off. I am not. It has increased in value recently by £1200. I am still out of pocket. Seriously considering just paying it into a high interest account. I am willing to bet Scottish Widows are still taking their fees for loosing me money. Reviewed on: 25th January 2023

Poor communication, website not interactive

The scheme currently run by Scottish Widdows is not fit for purpose, the website is poor to access and to navigate, gives no control to port funds, the phone line is constantly busy and just passed from one operative to another, we will be moving our fund as soon as possible Reviewed on: 24th January 2023

LOST MY MONEY

RANG UP WAS PASSED AROUND WAS ON THE PHONE FOR 2 HOURS AND STILL COULD NOT FIND MY PENTION MONEY A JOKE Reviewed on: 20th January 2023

Scottish Widows MERRY GO ROUND

Dreadful Customer Service . Long waits on phone then you don't get any where because THEY DON'T KNOW WHATS GONE WRONG, BUT THEY'RE VERY SORRY!!! Passed from dept to dept, complaints fall on deaf ears , IF YOU EXPECT TO GET YOUR PENSION PAID OUT DON'T TRUST THIS COMPANY Reviewed on: 11th January 2023

Utter joke

No concept of allowing investors to mitigate risks in business cycle and ALL about funnelling funds into their poor asset managers without any choice. Shameful. Reviewed on: 28th December 2022

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