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Smart Pension reviews

Smart Pension logo
Rated Good • 3.54/5

Smart Pension reviews

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Unverified business
Last reviewed within 21 days

Review summary

People rate this company as Good based on 8 product reviews

Average score of 3.54/5
5 star
62%
4 star
13%
3 star
0%
2 star
0%
1 star
25%
Reviews for Smart Pension have trended positively over the past 90 days

Latest positive rating

5/5

Fast recovery and good growth

My pension dropped quite significantly earlier in the year but it has recovered fast and now is back to where it was and is growing again

{"display":"Rebekah C","full_name":"Rebekah C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
Rebekah C 5th September 2025

Latest negative rating

1/5

Useless from an employer's perspective

As an employer I find this company utterly useless. They make it very difficult to contact - can't find a contact form (members only), chat... As an employer I find this company utterly useless. They make it very difficult to contact - can't find a contact form (members only), chat is very limited - directs to phone line which doesnt appear to be working (nothing happens when i select an option). Avoid. Read more Read less

{"display":"OwenW","full_name":"OwenW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
OwenW 29th August 2025
See more reviews for Smart Pension products

About Smart Pension

Smart Pension is a FinTech company that provides a digital-first pension platform, specialising in workplace pensions for employers and employees. Their platform simplifies the process of setting up, managing, and contributing to pensions, with a focus on accessibility, compliance, and efficiency. Smart Pension also offers tools and resources for financial education and planning.

Are you looking for a smart pension to support your financial future? Our Smart Pension reviews can help you decide if they're the right provider for you.

If you’re considering a pension with Smart Pension, check out our reviews first. Discover which services customers are using and how satisfied they've been so far. Learn more about the benefits of being a Smart Pension customer. All of this and more can be found in our Smart Pension reviews.

Smart Money People is the place for Smart Pension reviews. Read and write reviews and help us to increase trust and transparency in Financial Services.

Smart Pension at a glance

Reviews for Smart Pension

Showing 8 of 8 company reviews • Last reviewed within 21 days

Fast recovery and good growth

Pension • 5th September 2025

My pension dropped quite significantly earlier in the year but it has recovered fast and now is back to where it was and is growing again

{"display":"Rebekah C","full_name":"Rebekah C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Useless from an employer's perspective

Pension • 29th August 2025

As an employer I find this company utterly useless. They make it very difficult to contact - can't find a contact form (members only), chat... As an employer I find this company utterly useless. They make it very difficult to contact - can't find a contact form (members only), chat is very limited - directs to phone line which doesnt appear to be working (nothing happens when i select an option). Avoid. Read more Read less

{"display":"OwenW","full_name":"OwenW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Keep you informed, and what's happening

    Keep you informed, and what's happening

    {"display":"Sue","full_name":"Sue","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Sue 2nd April 2025
  • 4/5

    Great and reliable customer service

    Great and reliable customer service with members of staff who are readily available to support with dealing with enquiries. I was registered into smart pensions... Great and reliable customer service with members of staff who are readily available to support with dealing with enquiries. I was registered into smart pensions by my previous employer and my pensions savings has been steadily increasing in value. Read more Read less

    {"display":"Iretunde","full_name":"Iretunde","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Iretunde 26th February 2025
  • 5/5

    Smart Pension: Efficient and User-Friendly

    Smart Pension is an excellent platform for managing workplace pensions. It’s user-friendly, efficient, and offers great customer support. Highly recommended.

    {"display":"Emilia Crudo","full_name":"Emilia Crudo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Emilia Crudo 23rd May 2024
  • 5/5

    Smart Pension gives you the security of your money a...

    Smart Pension gives you the security of your money and also allows you to transfer your pension funds to the account and build it up.

    {"display":"Zandile M","full_name":"Zandile M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Zandile M 23rd May 2024
  • 1/5

    Customer service doesn't exist

    I can NOT contact customer service at all. I tried online forms, useless "live" bot chat that doesn't help at all, and phone calls. I... I can NOT contact customer service at all. I tried online forms, useless "live" bot chat that doesn't help at all, and phone calls. I have been trying to transfer my funds to another provider. SP simply is NOT helping at all. I haven't been able to reach out to ask any questions about anything last 8 months. I don't know what's my final investment amount. Never experienced such a bad and dead service. Read more Read less

    {"display":"handan e","full_name":"handan e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    handan e 23rd February 2024
  • 5/5

    Credit crunch

    Really good app and it’s my first credit card and it’s easy to use and easy to repay money back into

    {"display":"Zara Todd","full_name":"Zara Todd","avatar":{"url":"\/assets\/uploads\/avatars\/users\/472185.png"}}'s avatar
    Pension
    Zara Todd 26th January 2022
    Smart Pension are low on reviews. Used one of their products? Why not write a review.
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