Smart Money People Logo
Go to business site
Share this page
Link copied

Smart Pension: Pension reviews

View other Smart Pension products
3.49
Based on 8 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
62%
See only 4 star reviews
13%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
25%

Latest highest rating:

5

Fast recovery and good growth My pension dropped quite significantly earlier in the year but it has recovered fast and now is back to where it was and is growing again Reviewed on: 5th September 2025
Rebekah C's avatar
Rebekah C

Latest lowest rating:

1

Useless from an employer's perspective As an employer I find this company utterly useless. They make it very difficult to contact - can't find a contact form (members only), chat is very li... Read more Reviewed on: 29th August 2025
OwenW's avatar
OwenW
Read all reviews Write a review

About this product

Are you looking for an auto-enrolment workplace pension solution? Read our Smart Pension reviews and see what others have to say. Already signed up to the Smart Pension auto-enrolment service for your organisation? Please share your own experiences of dealing with this product, and help others who might be looking for assistance on the workplace pension!

Review Smart Pension: Pension now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Smart Pension Pension reviews (8)

Fast recovery and good growth

5
My pension dropped quite significantly earlier in the year but it has recovered fast and now is back to where it was and is growing again Reviewed on: 5th September 2025
Rebekah C's avatar
Rebekah C

Useless from an employer's perspective

1
As an employer I find this company utterly useless. They make it very difficult to contact - can't find a contact form (members only), chat is very limited - directs to phone line which doesnt appear to be working (nothing happens when i select an option). Avoid. Reviewed on: 29th August 2025
OwenW's avatar
OwenW

Keep you informed, and what's happening

5
Keep you informed, and what's happening Reviewed on: 2nd April 2025
Sue's avatar
Sue

Great and reliable customer service

4
Great and reliable customer service with members of staff who are readily available to support with dealing with enquiries. I was registered into smart pensions by my previous employer and my pensions savings has been steadily increasing in value. Reviewed on: 26th February 2025
Iretunde's avatar
Iretunde

Smart Pension: Efficient and User-Friendly

5
Smart Pension is an excellent platform for managing workplace pensions. It’s user-friendly, efficient, and offers great customer support. Highly recommended. Reviewed on: 23rd May 2024
Emilia Crudo's avatar
Emilia Crudo

Smart Pension gives you the security of your money a...

5
Smart Pension gives you the security of your money and also allows you to transfer your pension funds to the account and build it up. Reviewed on: 23rd May 2024
Zandile M's avatar
Zandile M

Customer service doesn't exist

1
I can NOT contact customer service at all. I tried online forms, useless "live" bot chat that doesn't help at all, and phone calls. I have been trying to transfer my funds to another provider. SP simply is NOT helping at all. I haven't been able to reach out to ask any questions about anything last 8 months. I don't know what's my final investment amount. Never experienced such a bad and dead service. Reviewed on: 23rd February 2024
handan e's avatar
handan e

Credit crunch

5
Really good app and it’s my first credit card and it’s easy to use and easy to repay money back into Reviewed on: 26th January 2022
Zara Todd's avatar
Zara Todd

Review Smart Pension: Pension now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill