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NEST reviews

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Rated Average • 2.62/5

NEST reviews

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Review summary

People rate this company as Average based on 31 product reviews

Average score of 2.62/5
5 star
35%
4 star
13%
3 star
3%
2 star
0%
1 star
49%

Latest positive rating

5/5

I am happy of service of it .

I am happy of service of it . Easy to use

{"display":"Jumakhon ","full_name":"Jumakhon ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Good luck getting your money

Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have... Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have done is attempt to make the process as difficult as possible. From the first contact the call centre told me I hD not been with them since 2022 and had £200. They were still taking money and I had over £2000. I provided all of the documents requested kept contacting them asking what the delay was. My other pension companies had paid out. I was told a code would be sent out by post. ( that day of course!!!!). I knew by now this would not happen and it didn't. I put in an official complaint. Next they have refused to pay into my Starling bank account even though no one else has a problem with it. I have no other account and they keep resending the same email and ignoring all of my emails. This company is a nightmare. Avoid them at all costs. Read more Read less

{"display":"Janice Thomas","full_name":"Janice Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/961371.png"}}'s avatar
See more reviews for NEST products

About NEST

NEST is the workplace pension set up by the government. NEST, or the national Employment Savings Trust, offers auto-enrolment pensions for all employees in the UK. If you're making a decision on your pension, read our NEST reviews to see what others have to say about this provider, or if you're already enrolled, share your own NEST review and let other people know that you think of the scheme.

NEST at a glance

Reviews for NEST

Showing 11 of 31 company reviews

Good luck getting your money

Workplace Pensions • 1st October 2024

Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have... Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have done is attempt to make the process as difficult as possible. From the first contact the call centre told me I hD not been with them since 2022 and had £200. They were still taking money and I had over £2000. I provided all of the documents requested kept contacting them asking what the delay was. My other pension companies had paid out. I was told a code would be sent out by post. ( that day of course!!!!). I knew by now this would not happen and it didn't. I put in an official complaint. Next they have refused to pay into my Starling bank account even though no one else has a problem with it. I have no other account and they keep resending the same email and ignoring all of my emails. This company is a nightmare. Avoid them at all costs. Read more Read less

{"display":"Janice Thomas","full_name":"Janice Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/961371.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

The problems start when you try to with draw money.

Workplace Pensions • 10th September 2024

The problems start when you try to with draw money. It takes 10 days for an email to be answered and a month on and... The problems start when you try to with draw money. It takes 10 days for an email to be answered and a month on and still my withdrawal request has not been completed. Documents get missed and no one seems to know whats going on. I certainly would not use this company again. Read more Read less

{"display":"SB","full_name":"SB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
SB
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    I am happy of service of it .

    I am happy of service of it . Easy to use

    {"display":"Jumakhon ","full_name":"Jumakhon ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Staff are very helpful and very knowledge

    Staff are very helpful and very knowledge

    {"display":"Anyoldthing@rocketmail.com","full_name":"Anyoldthing@rocketmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    They solve any problem if you don't understand somet...

    They solve any problem if you don't understand something from the amount you have and you can easily do what you want to do next... They solve any problem if you don't understand something from the amount you have and you can easily do what you want to do next with your pot, they are reliable and any technical problem you can leave a message or call and they will answer you by message or correspondence. Read more Read less

    {"display":"BOGDAN AVASILCAI","full_name":"BOGDAN AVASILCAI","avatar":{"url":"\/assets\/uploads\/avatars\/users\/725826.png"}}'s avatar
  • 4/5

    Online platform is very efficient and easy to use.

    Online platform is very efficient and easy to use. The sharia fund seems to perform better. A workplace pension that's worth considering. I'll recommend

    {"display":"Samuel Duncan","full_name":"Samuel Duncan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/658207.png"}}'s avatar
  • 1/5

    A nightmare of a website if intending to remove mone...

    A nightmare of a website if intending to remove money from the pension! Using a credit rating company to ascertain true identity of pension holder?!

    {"display":"Jayne M","full_name":"Jayne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I use them the only problem is that I can't make add...

    I use them the only problem is that I can't make additional payments to them

    {"display":"Christopher H","full_name":"Christopher H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great Service!

    I find that NEST provides a seamless experience providing a good service and a safe environment for my pension.

    {"display":"Adrian Haines","full_name":"Adrian Haines","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    excellent service

    They have very low fee's, easy to use, excellent service and their staff have amazing knowledge, I was totally shocked. I would highly recommend

    {"display":"Anyoldthing@rocketmail.com","full_name":"Anyoldthing@rocketmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Degrading , terminally ill, can’t get money back , RUN

    I have had to apply for my pension early due to terminal illness , “ I’m 50 this year , I have had to go... I have had to apply for my pension early due to terminal illness , “ I’m 50 this year , I have had to go through utter hell to prove I’m genuine , I paid for a form to be certified and stamped by doctor to confirm terminal illness, because he couldn’t guarantee I will die in a year it was rejected , so I had another form to pay a doctor to sign to say I’m not fit to work again “ because being terminal wasn’t enough ? Then I have had to fill out forms to say I’m retiring? And send them, the staff ,s attitude is disgusting, like I’m asking for a bank loan ? I’m thinking of contacting a government body to bring this to their attention and I think maybe the public’s before others fall for this scam company, my oncologist even wrote supporting letter detailing my cancer “ and because the doctor didn’t tick the box to confirm I’m going to die in a year it was rejected , then I’m not fit to work again now retirement forms ? It’s some bull Read more Read less

    {"display":"Miss E neave ","full_name":"Miss E neave ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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