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SmartSave: Savings reviews

4.76
Based on 2,547 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
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15%
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2%
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0%
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1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Review of the SmartSave, Savings:

Smartsave fixed-rate ISA

5
Smartsave Bank's fixed-rate ISA provides a reliable and secure investment option with competitive interest rates. The simplicity of their platform and transparent terms make it easy for investors to plan and achieve their financial goals. Reviewed on: 26th January 2024

Great experience.

5
Very easy and quick to invest my money at a very good interest rate. I was informed in plenty of time when end date was imminent in order to make a decision about money. Reviewed on: 4th February 2024

Generally good once I had got started.

4
Generally good once I had got started. As an OAP it was the IT work i found the most difficult. Reviewed on: 4th February 2024

User friendly process, easy to follow up

4
User friendly process and straightforward design Reviewed on: 4th February 2024

John Ferguson

5
Very easy to use and great rates Reviewed on: 4th February 2024

Excellent customer service

5
Excellent customer service, seemless online application to start saving Reviewed on: 3rd February 2024

Caring, helpful people on end of phone

5
The rates offered are always one of the best. You get to speak to real people & not Chats via a tablet. The response is polite, helpful & caring Reviewed on: 3rd February 2024

Good interest on a 1 year savings account & very eas...

5
Good interest on a 1 year savings account & very easy to sign up Reviewed on: 3rd February 2024

Easy to navigate website.

5
Easy to navigate website. Proactive communication regarding account. Reviewed on: 3rd February 2024

Once set-up, I could forget about it.

5
Once set-up, I could forget about it. It's clichéd but it 'Does what it says on the tin' Reviewed on: 3rd February 2024

No hassle setting up and managing my account

5
No hassle setting up and managing my account Reviewed on: 3rd February 2024