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SmartSave: Savings reviews

4.76
Based on 2,547 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave Savings reviews (2547)

Review of the SmartSave, Savings:

Smartsave fixed-rate ISA

5
Smartsave Bank's fixed-rate ISA provides a reliable and secure investment option with competitive interest rates. The simplicity of their platform and transparent terms make it easy for investors to plan and achieve their financial goals. Reviewed on: 26th January 2024

Did everything on line took less then 10 minutes.

5
Did everything on line took less then 10 minutes. Reviewed on: 12th February 2024

Smooth and easy from opening to closing.

5
Smooth and easy from opening to closing. I had one year fixed saving product with Smartsave and it was one of easiest journey I had as they send me each step of what I need to do next and the information was clear that I did not need to spend extra time on reading through twice. Reviewed on: 12th February 2024

So easy to set up a new account

5
It was really easy to set up an account and the communication has been transparent from the start. Reviewed on: 11th February 2024

Excellent customer service

5
Excellent customer service and great interest rates compared to other financial institutions Reviewed on: 11th February 2024

Easy to use and great rates informative website and...

5
Easy to use and great rates informative website and timely email updates. Reviewed on: 11th February 2024

Easy to open account, competitive interest rate.

4
Easy to open account, competitive interest rate. Reviewed on: 11th February 2024

great rates - great communication

5
great rates - great communication Reviewed on: 11th February 2024

easy to manage the account, everything is online.

5
easy to manage the account, everything is online. Reviewed on: 10th February 2024

Great online service

4
Everything is completed online so never had to call customer services as all information is available online. Reviewed on: 10th February 2024

excellent product and service

5
excellent product and service. Very easy application form online and great service. Reviewed on: 9th February 2024