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Money Wellness: Debt Advice reviews

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4.94
Based on 4,440 reviews, last reviewed 30th Jul 2025
141% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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Latest highest rating:

5

Everyone was really helpful who I dealt with, fast a... Everyone was really helpful who I dealt with, fast and sufficient in dealing with queries. I submitted online and someone was in touch within a few da... Read more Reviewed on: 30th July 2025
Lauren's avatar
Lauren

Latest lowest rating:

1

Horrendous experience and service Total time of 14 weeks to complete, not the 4 as told. Had to chase every step of way. Mental wellbeing damaged by this and every time I complained I ... Read more Reviewed on: 9th July 2025
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Andrew w
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About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

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Money Wellness Debt Advice reviews (4440)

Excellent service. We wish we had done it sooner

5
Although it can be a long process going through all your debts, balances, account numbers etc it is worth it. And money wellness talk you through it all Reviewed on: 31st January 2024
Martin s's avatar
Martin s

Very good lovely staff great help.

5
Very good lovely staff great help. Reviewed on: 31st January 2024
Tann's avatar
Tann

Very helpful and easy to understand ales it more rea...

5
Very helpful and easy to understand ales it more reassuring when you feel your rock bottom Reviewed on: 31st January 2024
Karen E's avatar
Karen E

excellent caring understanding brilliant

5
excellent caring understanding brilliant Reviewed on: 31st January 2024
lindsey 's avatar
lindsey

really helpfull and speedy service.

5
really helpfull and speedy service. very reassuring staff and explained everything in detail. my worries were instantly eased Reviewed on: 31st January 2024
samantha o's avatar
samantha o

Quick,polite,respectfully and helpfull.

5
Quick,polite,respectfully and helpfull. After being let down by citizens advice for 5 months. You dealt with my DRO IN TWO WEEKS. Fantastic. Reviewed on: 31st January 2024
Andy's avatar
Andy

Excellent!

5
I was very pleased with the way my case was dealt with. From the first phone call on Monday to submitting my application on Wednesday, everyone was polite, quick, helpful, and non-judgmental. I do concur with several other reviews that they can be a little overzealous with the amount of texts, emails, etc. they send, though; maybe just send a few less! Reviewed on: 31st January 2024
BW's avatar
BW

Really good and helpful

5
Really good and helpful good customer service Reviewed on: 31st January 2024
Jordan L's avatar
Jordan L

Amazing!!

5
Very simple and quick :-) Great communication with everyone I came in to contact with and any questions I had were answered and sorted very quickly and efficiently. Definitely feel like a weight has been lifted off my shoulders and I’m very grateful for all of the help and assistance I was provided. Reviewed on: 31st January 2024
Siobhan's avatar
Siobhan

Money Wellness are efficient.

5
Money Wellness provide an excellent customer experience, each person in the business I spoke to offered warm empathy, making me feel at ease whilst they explained the debt relief process. They were knowledgeable and helpful. I would recommend Money Wellness to others in need of debt relief, they managed to give timescales and were committed to supporting me throughout. Reviewed on: 31st January 2024
Sallie's avatar
Sallie

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