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Andrew w

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Review of the Money Wellness, Debt Advice:
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Horrendous experience and service

1
Total time of 14 weeks to complete, not the 4 as told. Had to chase every step of way. Mental wellbeing damaged by this and every time I complained I just the next step in process. Very every poor experience. Reviewed on: 9th July 2025
Reply from Money Wellness We are sorry to read this is your experience, we are passionate about our customers and the service we provide. We understand that delays are frustrating and that you have been in contact with one of our team to discuss this further. We will of course, investigate this thoroughly and provide an update. Thanks for your patience and apologies once again. Money Wellness Response date: 16th July 2025
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