Money Wellness reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
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Money Wellness reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated -
Fully digital service with no in-person branches -
Offers video or telephone appointments -
Positioned as being a socially responsible organisation
Review summary
People rate this company as Excellent based on 5,836 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Money Wellness made dealing with debt feel straightforward and supportive, with friendly staff who really listen and explain everything clearly. The service lifted a huge weight off many shoulders, offering a fresh start without any judgement. A few found the process slow or had issues with communication, but most felt genuinely cared for throughout.
Positive themes
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Money Wellness staff were friendly, understanding and made the process easy to follow.
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Money Wellness made the whole debt advice process quick and efficient.
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Money Wellness offered excellent customer service that put me at ease and felt genuinely caring.
Negative themes
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Some found the process slow with delays and poor communication at times.
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A few felt judged or poorly treated by certain staff members during their case.
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Issues with bank accounts being closed without clear warning caused upset.
About Money Wellness
Money Wellness offer debt advice, debt solutions, and financial wellbeing.
Money Wellness are not there to judge, they aim to help and there is always a solution available.
Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.
Money Wellness at a glance
Contact details
- Phone
- 0161 518 8285
- [email protected]
- Main address
- Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
- Social media
Reviews for Money Wellness
Showing 11 of 5836 company reviews • Last reviewed within 7 days
Service and communication was excellent.
Service and communication was excellent. I was absolutely clueless about how to sort out my debt problems but the advisor Aaron guided me through it... Service and communication was excellent. I was absolutely clueless about how to sort out my debt problems but the advisor Aaron guided me through it all start to finish. Everything was explained in a way I could understand it. :) Read more Read less
Great experience
I found my experience to be very positive, very helpful and friendly.
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5.00/5
Very helpful and got me my DRO sorted to save stress...
Very helpful and got me my DRO sorted to save stress and financial hardship
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4.00/5
Good but could be better
Overall customer service was good and Emma who we dealt with to finalise the DRO was amazing. We also dealt with a gentleman who was... Overall customer service was good and Emma who we dealt with to finalise the DRO was amazing. We also dealt with a gentleman who was very helpful. However one customer advisor that we dealt with on 2 occasions was awful. She caused distress to myself and didn't seem to want to actually help. Read more Read less
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5.00/5
Anna was very helpful, patient
Anna was very helpful, patient and took the time to explain everything. Made the whole experience less stressful.
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5.00/5
The agents were helpful, patient , understanding .
The agents were helpful, patient , understanding . They helped in every way they could.
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5.00/5
Very helpful Staff
Having to go over all my expenses felt overwhelming. But but speaking to the person over the phone really helped as they were patient and... Having to go over all my expenses felt overwhelming. But but speaking to the person over the phone really helped as they were patient and understanding of my situation and sounded like she genuinely wanted to help. I was about to not go through the application because the anxiety but I am glad the last step was handled by someone working at Money Welness. Read more Read less
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5.00/5
I have been helped a lot by the company
I have been helped a lot by the company
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5.00/5
I feel like a weight has been lifted, I felt as if n...
I feel like a weight has been lifted, I felt as if no one could help me until I spoke to money people I am... I feel like a weight has been lifted, I felt as if no one could help me until I spoke to money people I am very grateful I can sleep at night thank u Read more Read less
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5.00/5
We were referred to MW by the CAB.
We were referred to MW by the CAB.... both organisations handled a very delicate situation in a professional, non judge mental manner. so from being... We were referred to MW by the CAB.... both organisations handled a very delicate situation in a professional, non judge mental manner. so from being stressed with threats from debt recovery agencies and over assertive bailiffs the advice and assurance we received meant we were able to think clearly and there was light at the end of the tunnel. Read more Read less
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5.00/5
Never did this kind of thing before- they made it re...
Never did this kind of thing before- they made it really smooth to follow
Products from Money Wellness
Showing all products offered by Money Wellness
Debt advice
by Money WellnessThe advice from Money Wellness is free and impartial. If you choose to go with one of their recommended solutions, there may be a fee. They also have a free,...
Debt advice
by Money WellnessThe advice from Money Wellness is free and impartial. If you choose to go with one of their recommended solutions, there may be a fee. They also have a free,...
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