Money Wellness reviews
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Money Wellness reviews
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FCA approved and regulated -
Fully digital service with no in-person branches -
Offers video or telephone appointments -
Positioned as being a socially responsible organisation
Review summary
People rate this company as Excellent based on 6,105 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Money Wellness made dealing with debt feel so much easier with their friendly, understanding team who really listen and explain everything clearly. Many found peace of mind and relief from stress after getting help with their Debt Relief Orders. A few did mention struggles reaching staff or delays in processing, which caused some worry.
Positive themes
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Money Wellness advisers are friendly, understanding and explain everything clearly.
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Money Wellness made the debt process quick and hassle-free with great support.
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Money Wellness helped ease mental health struggles linked to debt stress.
Negative themes
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Hard to get through on phone caused stress and delays for some users.
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Some experienced delays or confusion over DRO application and account closures.
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A few felt pressured or upset by certain advisors or online chat support.
About Money Wellness
Money Wellness offer debt advice, debt solutions, and financial wellbeing.
Money Wellness are not there to judge, they aim to help and there is always a solution available.
Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.
Money Wellness at a glance
Contact details
- Phone
- 0161 518 8285
- [email protected]
- Main address
- Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
- Social media
Reviews for Money Wellness
Showing 11 of 6105 company reviews • Last reviewed within 7 days
From beginning to end they were very helpful and sup...
From beginning to end they were very helpful and supportive
Thank you Manta!
Manta was extremely helpful, empathetic and professional. She checked in with me at various points and made sure I knew what was going on at each step.
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5.00/5
Very helpful
Very helpful and there to help resolving all debts discussed
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5.00/5
Highly recommend
Great friendly fast service, really eased my anxiety with the process.
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5.00/5
Save my life
If it wasn't for money wellness I wouldn't be here now as I was very distressed and the staff here was amazing
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5.00/5
Excellent service,clear communication,non judgementa...
Excellent service,clear communication,non judgemental and very a efficient and effective team.
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5.00/5
Very helpful and totally understanding.
Very helpful and totally understanding. Offered lots of mental health support
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5.00/5
I think money wellness are absolutely brilliant I am...
I think money wellness are absolutely brilliant I am so happy that I found them
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3.00/5
Mixed experience
Mixed experience. Pros - When my application finally got to the DRO department everything went smoothly, quickly and staff were excellent. Cons- prior to the... Mixed experience. Pros - When my application finally got to the DRO department everything went smoothly, quickly and staff were excellent. Cons- prior to the DRO department (advice team) my experience was awful. 1. I was provided wrong information regarding how to get an independent garage to value my car as my car flagged as £4.6k over the £4K limit for a dro. For instance, first, I was told I needed one garage, I got that evidence, then I was sent away again by MW and told I need another one. I got another one then I was told it can’t be accepted as the garage ranged the value as 3k-6k. Then I got another one then was told by MW it can’t be accepted as it’s not lettered head. Overall, I drove around my damaged mechanically faulty car, waste fuel I couldn’t afford to 15 garages just to get 2 independent garages to value my car for free, as most garages and dealers charge for this evidence. 2. Getting though on the phone is a nightmare, I waited 1hr.45 mins just to be told I am in the wrong department and then MW transfer me to the correct department then the phone line would cut off, so I would have to call back and wait another 1hr.45mins. 3. I requested call backs which failed 99% of the time until I had to escalate it via the live chat/email, it was only then that MW called me back . Read more Read less
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5.00/5
Thanks you Holly Smith she's amazing helped me all t...
Thanks you Holly Smith she's amazing helped me all the way to the end Many Thanks Holly Karzan
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5.00/5
Help and Advice
Absolutely beautiful people and the help and advice was spot on
Products from Money Wellness
Showing all products offered by Money Wellness
Debt advice
by Money WellnessThe advice from Money Wellness is free and impartial. If you choose to go with one of their recommended solutions, there may be a fee. They also have a free,...
Debt advice
by Money WellnessThe advice from Money Wellness is free and impartial. If you choose to go with one of their recommended solutions, there may be a fee. They also have a free,...
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