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Money Wellness reviews

Money Wellness's logo
Rated Excellent 4.93/5

Money Wellness reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 5,196 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended negatively over the past 90 days

Money Wellness really shines with its friendly, understanding staff who make a stressful debt process feel manageable and straightforward. The team’s kindness and clear communication help lift a huge weight off your shoulders. However, some found the process slow or had issues with poor communication after approval, plus a few struggled to get through on the phone or felt overwhelmed by frequent messages.

Positive themes

  • Money Wellness staff are friendly, kind and make debt advice easy to understand.
  • Money Wellness makes the debt process quick and straightforward with clear step-by-step guidance.
  • Money Wellness offers excellent support that lifts stress and anxiety during tough financial times.

Negative themes

  • Some felt let down by Money Wellness due to poor communication after debt approval.
  • A few found it hard to get through on the phone or felt overwhelmed by too many messages.
  • There were complaints about delays in document processing and unclear advice at times.
Summarised by AI
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About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 5196 company reviews Last reviewed within 7 days

Quick and easy and very thorough, I appreciate the h...

Debt advice 5th March 2026

Quick and easy and very thorough, I appreciate the help and support I received in getting my application started and approved

Rated Excellent 5/5
Read more product reviews

Excellent friendly service.

Debt advice 5th March 2026

Excellent friendly service. Online form was easy to use. Dealt with in a professional manner

Rated Excellent 5/5
Read more product reviews
  • 5/5

    First of all, I need to say a big thank you to every...

    First of all, I need to say a big thank you to everyone involved. They are professional and understanding,lots of communication and very helpful.

    {"display":"Lindsey J","full_name":"Lindsey J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Lindsey J 5th March 2026
  • 5/5

    Excellent service a gods blessing for me and the stress

    Excellent service a gods blessing for me and the stress

    {"display":"Danny","full_name":"Danny","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Danny 5th March 2026
  • 5/5

    The team gave me reassurance and helped me feel bett...

    The team gave me reassurance and helped me feel better about my debt situation as I suffer with mental health and panic a lot, I... The team gave me reassurance and helped me feel better about my debt situation as I suffer with mental health and panic a lot, I was embarrassed and emotional over how much debt I was in and the gentleman I spoke to was very caring and told me he was going to help me find the right help I needed, he listened to me and was not one way trying to do something I didn’t want to do, he told me to look through the information and get back to him with what I wanted to do, he helped me immensely and I now don’t sit in fear with curtains, windows, doors shut and locked, I would like to thank all who helped me get my debt relief order thank you so very much Read more Read less

    {"display":"Doreen S","full_name":"Doreen S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Doreen S 4th March 2026
  • 5/5

    Nice people easy to talk to and they listen and unde...

    Nice people easy to talk to and they listen and understand your problem in fact the best people I’ve ever spoke to about debt! They... Nice people easy to talk to and they listen and understand your problem in fact the best people I’ve ever spoke to about debt! They get back in touch with you very promptly and explain everything clearly and precisely so you don’t have to worry great service Read more Read less

    {"display":"J.J.moony","full_name":"J.J.moony","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1379001.png"}}'s avatar
    Debt advice
    J.J.moony 4th March 2026
  • 5/5

    Very helpful company...

    I’m very happy they help me sort my debts the company is very helpful and get it put through to the right one thankyou very... I’m very happy they help me sort my debts the company is very helpful and get it put through to the right one thankyou very much I will tell people to come to you Read more Read less

    {"display":"Melanie","full_name":"Melanie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Melanie 4th March 2026
  • 4/5

    Excellent them know what they do to help you

    Very professional and very respectful

    {"display":"Michael ","full_name":"Michael ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Michael 4th March 2026
  • 5/5

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    {"display":"Tony Shep","full_name":"Tony Shep","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1378899.png"}}'s avatar
    Debt advice
    Tony Shep 4th March 2026
  • 5/5

    Amazing help throughout and very helpful

    Amazing help throughout and very helpful

    {"display":"Steven ","full_name":"Steven ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Steven 4th March 2026
  • 5/5

    I was a bit nervous at first

    I was a bit nervous about using money wellness at first, but everything is explained easily and so I found it very easy to complete.... I was a bit nervous about using money wellness at first, but everything is explained easily and so I found it very easy to complete. The staff are also very understanding and helpful Read more Read less

    {"display":"Kerry w","full_name":"Kerry w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Kerry w 4th March 2026

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