The experience, although very challenging. Money Wellness were extremely clear about the steps and what options they would recommend and why. At no stage did... The experience, although very challenging. Money Wellness were extremely clear about the steps and what options they would recommend and why. At no stage did I feel pressured. They supported me through the process and I was very pleased with the outcome. I would definitely recommend them to anyone with financial difficulties. Read more Read less

I don’t have words to describe for this costumer service

Was very understanding and helpful

I was feeling quite embarrassed about having to go down the DRO route, but the team at Money Wellness completely put me at ease. The... I was feeling quite embarrassed about having to go down the DRO route, but the team at Money Wellness completely put me at ease. The advisors were incredibly friendly, informative, and non judgmental throughout the whole conversation. The entire process was so quick and straightforward. In fact, my DRO was approved just two days after my call with them! I cannot thank them enough for making a stressful situation feel so manageable. If you are struggling, don't hesitate to reach out to them. Read more Read less

Each stage of the process was explained and the telephone call with the member of staff was extremely helpful and informative. I was dreading the... Each stage of the process was explained and the telephone call with the member of staff was extremely helpful and informative. I was dreading the whole process but they made everything very simple for me and I’m so glad I contacted them. Excellent service Read more Read less

Great help. Listen to what you had to say. Gave good advice. Also gave Hope that there is help with them when you’re struggling. Thank you so much.

I have a wonderful case worker and my case was dealt with effectively..I will tell a friend or relatives that is having the same issue... I have a wonderful case worker and my case was dealt with effectively..I will tell a friend or relatives that is having the same issue as mine about money well-being. Read more Read less

My consultant Natasha showed me a great deal of patience and humility for which I am grateful given we live in a cold world. Also... My consultant Natasha showed me a great deal of patience and humility for which I am grateful given we live in a cold world. Also the first person I spoke to, also left the same impression on me. We don't always get things right in life Read more Read less

They helped me apply for a DRO and honestly, it felt like a massive weight had been lifted. Everything was explained clearly, they handled the... They helped me apply for a DRO and honestly, it felt like a massive weight had been lifted. Everything was explained clearly, they handled the process, and I didn’t feel judged at all. It took so much stress away and I finally feel like I can breathe again. Brilliant help. Read more Read less