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Money Wellness reviews

Money Wellness's logo
Rated Excellent • 4.89/5

Money Wellness reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 5,769 product reviews

Average score of 4.89/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended positively over the past 90 days

Money Wellness made dealing with debt feel straightforward and supportive, with friendly staff who really listen and explain everything clearly. The service lifted a huge weight off many shoulders, offering a fresh start without any judgement. A few found the process slow or had issues with communication, but most felt genuinely cared for throughout.

Positive themes

  • Money Wellness staff were friendly, understanding and made the process easy to follow.
  • Money Wellness made the whole debt advice process quick and efficient.
  • Money Wellness offered excellent customer service that put me at ease and felt genuinely caring.

Negative themes

  • Some found the process slow with delays and poor communication at times.
  • A few felt judged or poorly treated by certain staff members during their case.
  • Issues with bank accounts being closed without clear warning caused upset.
Summarised by AI
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About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 5769 company reviews • Last reviewed within 7 days

I can breathe again!!

Debt advice • 22nd May 2026

I can breathe again!! Thank you Money Wellness.

{"display":"Chris ","full_name":"Chris ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Excellent all round extremely helpful customer servi...

Debt advice • 21st May 2026

Excellent all round extremely helpful customer service and took a big weight off my shoulders

{"display":"Jack S","full_name":"Jack S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    MW helped me with my debt relief order, they were v...

    MW helped me with my debt relief order, they were very helpful and supportive

    {"display":"Jennifer Zeena","full_name":"Jennifer Zeena","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1593883.png"}}'s avatar
  • 5.00/5

    Very professional

    Rang up money wellness as i was struggling to make payments . I spoke to a very helpful young lady . Very profesional service

    {"display":"Mark s","full_name":"Mark s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Mark s 21st May 2026
  • 4.00/5

    was constantly chasing and waiting for response

    though have helped me submit a DRO, I was told twice i would be getting a call back but never did and then then when... though have helped me submit a DRO, I was told twice i would be getting a call back but never did and then then when I finally got the call it was hour late. i submitted an application in feb but didn’t get sorted until may, only due to me chasing and chasing. Read more Read less

    {"display":"hannah h","full_name":"hannah h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    hannah h 21st May 2026
  • 5.00/5

    Paul is the best advisor he made me understand every...

    Paul is the best advisor he made me understand everything

    {"display":"EDGAR T","full_name":"EDGAR T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    EDGAR T 21st May 2026
  • 5.00/5

    Was very helpful not judging me with all my debts an...

    Was very helpful not judging me with all my debts and made the whole process happen with no hassle

    {"display":"Laura h","full_name":"Laura h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Laura h 21st May 2026
  • 5.00/5

    I found everyone very understanding and helpful.

    I found everyone very understanding and helpful. I was so nervous to discuss my situation with anyone but my mind was put at ease very... I found everyone very understanding and helpful. I was so nervous to discuss my situation with anyone but my mind was put at ease very quickly. I now have peace of mind and my anxiety is not as high as it was previously. Read more Read less

    {"display":"hayley f","full_name":"hayley f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    hayley f 21st May 2026
  • 5.00/5

    Excellent service

    The customer service man that dealt with me was fantastic and I wish I could remember his name but the whole money wellness process was... The customer service man that dealt with me was fantastic and I wish I could remember his name but the whole money wellness process was made very easy and my mind was put to ease from start to finish Read more Read less

    {"display":"Karen G","full_name":"Karen G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Karen G 21st May 2026
  • 5.00/5

    Very helpful staff excellent

    Very helpful staff, very swift in sending messages

    {"display":"Karim ","full_name":"Karim ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Karim 21st May 2026
  • 5.00/5

    Made me feel at home and safe.

    Made me feel at home and safe. Walk me through the hole procedure.

    {"display":"Henry C","full_name":"Henry C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Henry C 21st May 2026

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