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Money Wellness reviews

Money Wellness's logo
Rated Excellent • 4.89/5

Money Wellness reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 5,752 product reviews

Average score of 4.89/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended positively over the past 90 days

Money Wellness made dealing with debt feel straightforward and supportive, with friendly staff who really listen and explain everything clearly. The service lifted a huge weight off many shoulders, offering a fresh start without any judgement. A few found the process slow or had issues with communication, but most felt genuinely cared for throughout.

Positive themes

  • Money Wellness staff were friendly, understanding and made the process easy to follow.
  • Money Wellness made the whole debt advice process quick and efficient.
  • Money Wellness offered excellent customer service that put me at ease and felt genuinely caring.

Negative themes

  • Some found the process slow with delays and poor communication at times.
  • A few felt judged or poorly treated by certain staff members during their case.
  • Issues with bank accounts being closed without clear warning caused upset.
Summarised by AI
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About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 5752 company reviews • Last reviewed within 7 days

Took several attempts at appointments they had booke...

Debt advice • 21st May 2026

Took several attempts at appointments they had booked to speak to someone able to complete the application on the phone. But once that had been completed it was plain sailing

{"display":"Joanne R","full_name":"Joanne R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Good service, quick delivery .

Debt advice • 21st May 2026

Good service, quick delivery ...

{"display":"rs","full_name":"rs","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
rs
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    was so quick...

    Advisers was amazing and very helpful, was so quick from start to finish and now I’m debt free ready to move on with my life

    {"display":"Donna ","full_name":"Donna ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Donna 20th May 2026
  • 5.00/5

    Professional

    I was in a mess with money & was passed to money wellness by step change. They were exerlent & very professional & & advised my best option

    {"display":"Paul male","full_name":"Paul male","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Paul male 20th May 2026
  • 5.00/5

    I had a big stress You helped out my finan...

    I had a big stress You tried helping me out my financial situation problem You was always on phone then I was asked your support Thank so much

    {"display":"Jelena O","full_name":"Jelena O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Jelena O 20th May 2026
  • 5.00/5

    It was very smooth so quick and best advisers very p...

    It was very smooth so quick and best advisers very patient and respectfull and helpful

    {"display":"Mikdad M","full_name":"Mikdad M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Mikdad M 20th May 2026
  • 5.00/5

    Was extremely helpful so pleased

    Was extremely helpful so pleased

    {"display":"Scott T","full_name":"Scott T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Scott T 20th May 2026
  • 5.00/5

    Outstanding service

    Outstanding service and I was supported with a professional and friendly manner from James H, Waqas and Natasha. The service was clear, swift and immensely... Outstanding service and I was supported with a professional and friendly manner from James H, Waqas and Natasha. The service was clear, swift and immensely helpful. I want to thank all who helped me and Money Wellness for getting me through this tough time and supporting me on my journey to a fresh start. Read more Read less

    {"display":"Anom ","full_name":"Anom ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Anom 20th May 2026
  • 5.00/5

    I would highly recommend Money Wellness to anyone st...

    I would highly recommend Money Wellness to anyone struggling with debt problems. The team has been supportive, understanding, professional and very helpful throughout my DRO... I would highly recommend Money Wellness to anyone struggling with debt problems. The team has been supportive, understanding, professional and very helpful throughout my DRO application process. They explained everything clearly, answered my questions patiently and helped reduce a lot of stress during a very difficult time. Communication was quick and organised, and I always felt treated with kindness and respect. The process was much easier because of their guidance and support. Thank you to the whole Money Wellness team for your hard work and help. Read more Read less

    {"display":"Sandra Granta","full_name":"Sandra Granta","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1589079.png"}}'s avatar
  • 5.00/5

    I was feeling so low about the situation I was in an...

    I was feeling so low about the situation I was in and very desperate. Every single person I spoke to put my anxieties at ease,... I was feeling so low about the situation I was in and very desperate. Every single person I spoke to put my anxieties at ease, friendly, professional and very much explained everything in detail. Read more Read less

    {"display":"Sheila J","full_name":"Sheila J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Sheila J 20th May 2026
  • 5.00/5

    Absolute godsend

    The lady I spoke with was really helpful and patient with me, I would still be in a absolute mess if it wasn't for money... The lady I spoke with was really helpful and patient with me, I would still be in a absolute mess if it wasn't for money wellness. I have hope again now for the future. Read more Read less

    {"display":"Tracey A","full_name":"Tracey A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Tracey A 20th May 2026

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