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Money Wellness reviews

Money Wellness's logo
Rated Excellent 4.92/5

Money Wellness reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 5,273 product reviews

Average score of 4.92/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended negatively over the past 90 days

Money Wellness really shines with its friendly, understanding staff who make a stressful debt process feel manageable and straightforward. The team’s kindness and clear communication help lift a huge weight off your shoulders. However, some found the process slow or had issues with poor communication after approval, plus a few struggled to get through on the phone or felt overwhelmed by frequent messages.

Positive themes

  • Money Wellness staff are friendly, kind and make debt advice easy to understand.
  • Money Wellness makes the debt process quick and straightforward with clear step-by-step guidance.
  • Money Wellness offers excellent support that lifts stress and anxiety during tough financial times.

Negative themes

  • Some felt let down by Money Wellness due to poor communication after debt approval.
  • A few found it hard to get through on the phone or felt overwhelmed by too many messages.
  • There were complaints about delays in document processing and unclear advice at times.
Summarised by AI
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About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 5273 company reviews Last reviewed within 7 days

Understanding service

Debt advice 4th April 2026

I contacted them as I felt I didn't know what to do. It was becoming very heavy. They listen to me and advised me what to do.

Rated Excellent 5/5
Read more product reviews

They provided so much help and assistance with my DRO

Debt advice 2nd April 2026

They provided so much assistance with my DRO

{"display":"Bex","full_name":"Bex","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Bex
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Kirsty was brilliant

    Kirsty was brilliant and had everything sorted in 10 minutes

  • 5/5

    Best service for financial help

    Great experience. I've been well helped by the custemer service.

    {"display":"Nath M","full_name":"Nath M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Nath M 2nd April 2026
  • 5/5

    Kirsty was very helpful and amazing

    Kirsty was very helpful and amazing from start to finish she helped the process to make it also easy to understand and come to the... Kirsty was very helpful and amazing from start to finish she helped the process to make it also easy to understand and come to the right conclusion. Thank you for your help Looking to my future now. Read more Read less

    {"display":"Ronald D","full_name":"Ronald D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Ronald D 2nd April 2026
  • 5/5

    I highly recommend Money Wellness.

    I highly recommend Money Wellness. In a very short time, they helped me find peace of mind during a stressful situation, and for that I... I highly recommend Money Wellness. In a very short time, they helped me find peace of mind during a stressful situation, and for that I am truly grateful. Their customer service is absolutely excellent — responsive, professional, and genuinely caring. Every interaction felt supportive and reassuring. A special thank you to Kristy, who went above and beyond to assist me. Her kindness, patience, and dedication made a real difference, and I couldn't have asked for better support. Read more Read less

    {"display":"Georgiana M","full_name":"Georgiana M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Georgiana M 1st April 2026
  • 5/5

    Fantastic got the application done quickly

    Fantastic got the application done quickly

    {"display":"Chloe","full_name":"Chloe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Chloe 1st April 2026
  • 5/5

    From day one, Money Wellness have been great!

    From day one, Money Wellness have been great! They were very knowledgeable and walked me through every step of the DRO process. They were easily... From day one, Money Wellness have been great! They were very knowledgeable and walked me through every step of the DRO process. They were easily contactable and answered all my questions promptly. I didn’t feel judged at all, they just had excellent customer service! Read more Read less

    {"display":"Catherine A","full_name":"Catherine A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Catherine A 1st April 2026
  • 5/5

    Highly recommended

    Kirsty was very helpful from the beginning and made the process hassle free. Thank you

    {"display":"Sue","full_name":"Sue","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Sue 1st April 2026
  • 5/5

    Very helpful, non judge mental, Super team 10/10

    Very helpful, non judge mental, Super team 10/10

  • 5/5

    Great service and very helpful explaning everything...

    Great service and very helpful explaning everything etc.

    {"display":"David B","full_name":"David B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    David B 1st April 2026

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