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Money Wellness reviews

Money Wellness's logo
Rated Excellent 4.89/5

Money Wellness reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 6,037 product reviews

Average score of 4.89/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended positively over the past 90 days

Money Wellness made dealing with debt feel so much easier with their friendly, understanding team who really listen and explain everything clearly. Many found peace of mind and relief from stress after getting help with their Debt Relief Orders. A few did mention struggles reaching staff or delays in processing, which caused some worry.

Positive themes

  • Money Wellness advisers are friendly, understanding and explain everything clearly.
  • Money Wellness made the debt process quick and hassle-free with great support.
  • Money Wellness helped ease mental health struggles linked to debt stress.

Negative themes

  • Hard to get through on phone caused stress and delays for some users.
  • Some experienced delays or confusion over DRO application and account closures.
  • A few felt pressured or upset by certain advisors or online chat support.
Summarised by AI
Was this helpful?

About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 6037 company reviews Last reviewed within 7 days

Free service, excellent understanding and empathy, v...

Debt advice 18th June 2026

Free service, excellent understanding and empathy, very helpful. Would recommend to everyone managing debts to seek out advice. Only one issue did arise with an... Free service, excellent understanding and empathy, very helpful. Would recommend to everyone managing debts to seek out advice. Only one issue did arise with an accidental call back when one wasn't required Read more Read less

Rated Good 4.00/5
Read more product reviews

All round disappointment and completely let down

Debt advice 18th June 2026

Phone serves is so bad I cannot speak with anyone and it has been month. I specifically asked for a copy of the two forms... Phone serves is so bad I cannot speak with anyone and it has been month. I specifically asked for a copy of the two forms I was asked to read and sign and I have still not received anything. I am being harassed by creditors and money is still being taken away even though is supposed to have a DRO. Read more Read less

Rated Terrible 1.00/5
Read more product reviews
  • 4.00/5

    my experience was okay, i got help where and when i...

    my experience was okay, i got help where and when i needed, however when booking appointments they were always late and over the half an... my experience was okay, i got help where and when i needed, however when booking appointments they were always late and over the half an hour grace you gave in the email, also communication is a bit much i felt a bit rushed and spammed a bit as i was contacted by the same thing on text, call and email. Read more Read less

    {"display":"Hayden","full_name":"Hayden","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Hayden 17th June 2026
  • 5.00/5

    Great, easy and quick very easy to complete

    Great, easy and quick very easy to complete

  • 5.00/5

    Easy smooth process without being judged of my situa...

    Easy smooth process without being judged of my situation

    {"display":"Kathy","full_name":"Kathy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Kathy 17th June 2026
  • 5.00/5

    The whole process was professional and fast.

    The whole process was professional and fast. Exactly what I needed

    {"display":"Tony h","full_name":"Tony h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Tony h 17th June 2026
  • 5.00/5

    Good customer service.

    Good customer service. Nice people to talk to and understanding.

    {"display":"Lindabarnes","full_name":"Lindabarnes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Lindabarnes 17th June 2026
  • 5.00/5

    Fantastic service.

    Fantastic service. Quick and informative every step of the way

    {"display":"George K","full_name":"George K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    George K 17th June 2026
  • 5.00/5

    Top Class Service

    Wonderfully friendly and knowledgeable staff, very reassuring and nothing is too much trouble.

    {"display":"Stephen E","full_name":"Stephen E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Stephen E 17th June 2026
  • 5.00/5

    Friendly and very helpful.

    Friendly and very helpful. Explains everything clearly

    {"display":"Steve H","full_name":"Steve H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Steve H 17th June 2026
  • 5.00/5

    My advisor Andrew was the best

    After submitting my claim on line I had a call booked in with Andrew just 2 days after. He was very kind and efficient and... After submitting my claim on line I had a call booked in with Andrew just 2 days after. He was very kind and efficient and my DRO was in place in just days. Read more Read less

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