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Money Wellness reviews

Money Wellness's logo
Rated Excellent • 4.89/5

Money Wellness reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 5,925 product reviews

Average score of 4.89/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended positively over the past 90 days

Money Wellness made dealing with debt feel so much easier with their friendly, understanding team who really listen and explain everything clearly. Many found peace of mind and relief from stress after getting help with their Debt Relief Orders. A few did mention struggles reaching staff or delays in processing, which caused some worry.

Positive themes

  • Money Wellness advisers are friendly, understanding and explain everything clearly.
  • Money Wellness made the debt process quick and hassle-free with great support.
  • Money Wellness helped ease mental health struggles linked to debt stress.

Negative themes

  • Hard to get through on phone caused stress and delays for some users.
  • Some experienced delays or confusion over DRO application and account closures.
  • A few felt pressured or upset by certain advisors or online chat support.
Summarised by AI
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About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 5925 company reviews • Last reviewed within 7 days

Simple to follow online steps.

Debt advice • 5th June 2026

Simple to follow online steps. friendly advisors that made the process manageable and less daunting

{"display":"Louise L","full_name":"Louise L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Extremely friendly staff, very knowledgeable and mos...

Debt advice • 5th June 2026

Extremely friendly staff, very knowledgeable and most of all I never fell that anyone was judging me.

{"display":"GDP","full_name":"GDP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
GDP
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great service

    Great customer service precise information to which they explain effectively

    {"display":"Mariam k","full_name":"Mariam k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Mariam k 5th June 2026
  • 5.00/5

    Very friendly and helpful.

    Very friendly and helpful. Non judgemental and puts u at ease

    {"display":"Kerry M","full_name":"Kerry M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Kerry M 5th June 2026
  • 4.00/5

    It was good but felt disorganised.

    It was good but seemed to be a disconnect between initial contact people and it being sent to 'senior' team. Details put in wrong and... It was good but seemed to be a disconnect between initial contact people and it being sent to 'senior' team. Details put in wrong and a bit of back and forth chasing information. Texted form wasn't very good and seemed a bit broken. Everyone I spoke to was lovely and professional and helped put my mind at ease. Read more Read less

    {"display":"Aaron A","full_name":"Aaron A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Aaron A 5th June 2026
  • 5.00/5

    Great Advisors

    All the advisors i spoke to we're understanding, patient and kind. They made it a very straightforward process. They couldnt have been more helpful, especially James.

    {"display":"Susan Wood","full_name":"Susan Wood","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very helpful

    Very helpful, good customer service and for the first time I feel like I’ve got someone stand by me

    {"display":"Yacine","full_name":"Yacine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Yacine 5th June 2026
  • 5.00/5

    Help needed

    I need to speak to somebody as there's no proof off my DRO With insolvency service though it's been approved So I'm at a loss

    {"display":"Michael Murphy ","full_name":"Michael Murphy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great people to help you get in touch with them stra...

    Great people to help you get in touch with them straight away if you have to

    {"display":"Robin K","full_name":"Robin K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Robin K 5th June 2026
  • 5.00/5

    Excellent team they help me alot

    Absolutely so great team they help me

    {"display":"Jan ","full_name":"Jan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Jan 5th June 2026
  • 5.00/5

    Money wellness have been amazing even when I’ve crie...

    Money wellness have been amazing even when I’ve cried on the phone they have understood give me 5 minutes and rang me back if I... Money wellness have been amazing even when I’ve cried on the phone they have understood give me 5 minutes and rang me back if I cud I wud give them the biggest hug ever thank you guys for everything you have helped me with x Read more Read less

    {"display":"Marie Edwards","full_name":"Marie Edwards","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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