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Money Wellness: Debt Advice reviews

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4.94
Based on 4,450 reviews, last reviewed 31st Jul 2025
132% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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Latest highest rating:

5

Excellent and very easy to get through and understan... Excellent and very easy to get through and understand very very helpful Reviewed on: 31st July 2025
Mel's avatar
Mel

Latest lowest rating:

1

Horrendous experience and service Total time of 14 weeks to complete, not the 4 as told. Had to chase every step of way. Mental wellbeing damaged by this and every time I complained I ... Read more Reviewed on: 9th July 2025
Andrew w's avatar
Andrew w
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About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

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Money Wellness Debt Advice reviews (4450)

Very good, very understanding in no way judgemental.

5
Mike was very good very understanding in no way judgemental. I would advise anybody who needs Money Wellness to be honest and mention any historic debts. I did this and by coincidence a historic debt turned up on my doorstep next morning which I had forgot about. Just in time for me to add it to my list. If that letter had arrived a couple of days later, it would not have been included and apparently I would be liable. If you have reached this stage you must be honest. As a credit search is carried out on you I am sure that these old debts would have shown thus my letter. Life is tough, especially for men in my view. Often when relationships end, it's the man that finds himself in no mans land. It's a fact of life. I ran away, stuck my head in the sand. I feel slightly liberated as I start this journey. Mike you were an Angel. Reviewed on: 31st January 2024
Gary T's avatar
Gary T

Amazing team thank you Emily Chris and Sarah would r...

5
Amazing team thank you Emily Chris and Sarah would recommend it to friends and family. Reviewed on: 31st January 2024
Daniella W's avatar
Daniella W

Very good great staff

4
Very good great staff very helpful Reviewed on: 31st January 2024
Daren Donelan 's avatar
Daren Donelan

Easy, Fast, No judging

5
Easy, Fast, No judging Reviewed on: 31st January 2024
Zed's avatar
Zed

Really friendly and so helpful they made sure I unde...

5
Really friendly and so helpful they made sure I understood everything they was saying so nice and and definitely would recommend them to people Reviewed on: 31st January 2024
Antonia M's avatar
Antonia M

Fantastic experience!

5
Fantastic experience, so nonjudgmental and caring. Every step was explained so well and I felt so cared for and heard. All of my questions were answered in great detail and I was never left feeling in the dark. My advisor was incredible, he allowed me to make the decisions myself, gave me all of the options and allowed me to do my own research too make sure I was completely comfortable with what I decided on. Reviewed on: 31st January 2024
Mburges's avatar
Mburges

I was very nervous of calling.

5
I was very nervous of calling...I was put at ease immediately...I was made to feel I was not alone.. Reviewed on: 31st January 2024
Grace c's avatar
Grace c

...moneywellness

3
Kept getting automated messages even though it had been applied ,difficult to liase with appropriate moneywell adviser regarding concerns should use the same set up as stepchange whi were excellent in communication and correspondence knew exactly where you were up to in the process Reviewed on: 31st January 2024
KEE's avatar
KEE
Reply from Money Wellness Thanks for taking the time to leave feedback on our service. We'll take away your feedback and make sure we learn lessons from it. Thanks, Money Wellness. Response date: 17th May 2024
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Money Wellness

Absolutely amazing never felt judged

5
Absolutely amazing never felt judged and instantly felt a weight lifted of my shoulders… can’t thank everyone involved enough!!!! Reviewed on: 31st January 2024
Rebecca L ives's avatar
Rebecca L ives

I rang up desperately trying to sort my finances was...

5
I rang up desperately trying to sort my finances was a long phone call but all was sorted in the end debt free now Reviewed on: 31st January 2024
Mark Taylor's avatar
Mark Taylor

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