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Tandem: Credit Card reviews

Name: Credit Card
Rating: 4.61 (359 reviews)

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4.66

Based on 359 reviews, last reviewed 22nd Mar 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

100% O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021

Latest lowest rating:

1

Rubbish service Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their ... Read more Reviewed on: 10th March 2020

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About this product

Tandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit card customer, why not leave a short review below. You'll be helping the Smart Money People community to find out more about this new player.

Tandem Credit Card reviews (359)

Review of the Tandem, Credit Card:

Great Travel card

Great travel credit card for low fees. Reviewed on: 10th May 2019

Great fast response customer service

Bonus that you get cash back on all purchases. Like that if you receive any refunds after your statement date, that the amount is taken off the statement. Reviewed on: 11th May 2019

One of the best cashback credit cards in the U.K. !

Great user interface, easy to set up and also great customer service. Reviewed on: 11th May 2019

Travel Card

This is my go to credit card for travelling abroad. Reviewed on: 11th May 2019

Excellent travel option

No fees, accurate exchange rate and you actually get cash back. Best travel card I have found by far. Reviewed on: 11th May 2019

Fantastic company

They give me great cashback and the best service compared to other credit card companies. I’ve been very impressed in the 6 months I’ve been with them. Reviewed on: 11th May 2019

Easy to use

Easy to apply and manage. Clear view of finances as it’s updated instantly, the app is easy to use and direct debit payments are made clear. Reviewed on: 11th May 2019

Great service

Tandem credit card has great customer service and is super easy to use. Otherwise features on the App need work therefore 4 stars and not 5. Reviewed on: 11th May 2019

Great card and company, poor customer service.

I love using the card and it’s ebnefits, however, I had to change bank accounts a while back for my DD and it caused no end of problems that for the following 2 months caused me issues....and fees! Despite multiple phone calls, no one cared, and it was only when I escalated it to high managerial level did it get resolved and the service I expected, commence. Shame I had to take it that high, as I was one phone call away from cancelling the card. Reviewed on: 11th May 2019

Great for travel

I travel a lot for work and pleasure so a credit card without fees is great, and cash back makes it even better! Reviewed on: 11th May 2019

Great product!

Really good to use abroad and great customer service. Reviewed on: 11th May 2019

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