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Tandem: Credit Card reviews

Name: Credit Card
Rating: 4.61 (359 reviews)

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4.66

Based on 359 reviews, last reviewed 22nd Mar 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

100% O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021

Latest lowest rating:

1

Rubbish service Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their ... Read more Reviewed on: 10th March 2020

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About this product

Tandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit card customer, why not leave a short review below. You'll be helping the Smart Money People community to find out more about this new player.

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Tandem Credit Card reviews (359)

New, open to feedback and listening

Awesome new product, friendly helpful staff. Watch out old timers the future is coming! Reviewed on: 16th May 2018

Great customer service

In app chat works very well. Telephone answered promptly by friendly knowledgable staff. Reviewed on: 16th May 2018

Simple but very effective

I've found a credit card which adds value from a company which wants to listen. Reviewed on: 16th May 2018

Good credit Card

Good as it offers free use abroad at the Mastercard Exchange Rate plus a reward 0.5% cashback for purchases. Reviewed on: 16th May 2018

Mixed feelings

It has some industry-leading features but is backed by old-fashioned account management, long wait times for internal support (if they can ever help at all) and a flakey, very basic app experience. Regardless of features (cashback, no foreign exchange fees) I have not been able to recommend to anyone in good conscience. . Reviewed on: 16th May 2018

All-round winner

With super-cheap, no-fee transactions while you're abroad, and cashback on all transactions, home and away, the card is a winner. And it's backed up by a really useful, real-time app, to monitor your transactions. You even know, immediately, what a foreign transaction cost you in GBP too! Reviewed on: 16th May 2018

Just what you need

It is a very useful card, no fees for buying abroad and also cash back. I am loving it Reviewed on: 16th May 2018

Great product, great service

The card itself is a great offer, but more importantly the customer service i've experienced all along from everyone at Tandem has been exemplary. Reviewed on: 16th May 2018

Essential packing for travel abroad

Great value product offering both cashback and no FX fees. Saved over £150 last time i went on holiday! Reviewed on: 16th May 2018

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