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Tandem: Credit Card reviews

4.66
Based on 359 reviews, last reviewed 22nd Mar 2021
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
0%
See only 1 star reviews
6%

Latest highest rating:

5

100% O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021
Oprea Liliana's avatar
Oprea Liliana

Latest lowest rating:

1

Rubbish service Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their ... Read more Reviewed on: 10th March 2020
Karen Boutros's avatar
Karen Boutros

About this product

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Tandem Credit Card reviews (359)

New, open to feedback and listening

5
Awesome new product, friendly helpful staff. Watch out old timers the future is coming! Reviewed on: 16th May 2018

Great customer service

5
In app chat works very well. Telephone answered promptly by friendly knowledgable staff. Reviewed on: 16th May 2018

Simple but very effective

5
I've found a credit card which adds value from a company which wants to listen. Reviewed on: 16th May 2018

Good credit Card

4
Good as it offers free use abroad at the Mastercard Exchange Rate plus a reward 0.5% cashback for purchases. Reviewed on: 16th May 2018

Mixed feelings

3
It has some industry-leading features but is backed by old-fashioned account management, long wait times for internal support (if they can ever help at all) and a flakey, very basic app experience. Regardless of features (cashback, no foreign exchange fees) I have not been able to recommend to anyone in good conscience. . Reviewed on: 16th May 2018

All-round winner

5
With super-cheap, no-fee transactions while you're abroad, and cashback on all transactions, home and away, the card is a winner. And it's backed up by a really useful, real-time app, to monitor your transactions. You even know, immediately, what a foreign transaction cost you in GBP too! Reviewed on: 16th May 2018

Just what you need

5
It is a very useful card, no fees for buying abroad and also cash back. I am loving it Reviewed on: 16th May 2018

Great product, great service

5
The card itself is a great offer, but more importantly the customer service i've experienced all along from everyone at Tandem has been exemplary. Reviewed on: 16th May 2018

Essential packing for travel abroad

5
Great value product offering both cashback and no FX fees. Saved over £150 last time i went on holiday! Reviewed on: 16th May 2018

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