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Tandem: Credit Card reviews

4.66
Based on 359 reviews, last reviewed 22nd Mar 2021
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
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3%
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0%
See only 1 star reviews
6%

Latest highest rating:

5

100% O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021
Oprea Liliana's avatar
Oprea Liliana

Latest lowest rating:

1

Rubbish service Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their ... Read more Reviewed on: 10th March 2020
Karen Boutros's avatar
Karen Boutros

About this product

Tandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit card customer, why not leave a short review below. You'll be helping the Smart Money People community to find out more about this new player.

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Tandem Credit Card reviews (359)

Great and easy to use

5
Great app with an excellent cash back card. Reviewed on: 10th May 2019

Excellent card and great customer service

5
I have the cash back card . App is so easy to use benefits are excellent and customer service outstanding Reviewed on: 10th May 2019

An excellent credit card!

5
I travel overseas a lot. Over the years I have tried a number of travel credit cards, but for various reasons not been happy with them. The Tandem card is superb. I have recommended the card to a number of my friends and colleagues - this has resulted in 10 additional customers for Tandem to date! Reviewed on: 10th May 2019

Great app, cashback too

5
App works very well, team are responsive with queries through it too. And the cashback is great! Reviewed on: 10th May 2019

Awesome value, great digital experience

5
Tandem's cashback card provides great value, offering fee free travel abroad. This is combined with a great digital experience which includes allowing me to link other bank accounts so i can get a more complete insight into my spending. Reviewed on: 10th May 2019

Bery good daily CC that can be used anywhere

4
Overall experience is very good, there is still a lot of work to improve a tandem app that have a lack of options and sometimes problems with updating data. Customer service is good, but sometimes it can take weeks to get answer through built in app chat - best is just call them. Cash back, card issuer exchange rates and easy to get - 3 best things. App for IOS(and maybe android) still needs more improvement for better customer experience. In general would take this card again :) Reviewed on: 10th May 2019

Great option for extra cash

5
If you pay off your credit card in full each month then this card is a great option to get a little cashback bonus that reduces your statement balance each month... A credit card with free money built in! Customer services are responsive and helpful, generally a really positive customer experience. Reviewed on: 10th May 2019

Greatest cashback card ever!

5
Best cashback I have ever had - brilliant for using abroad. The app is very slick! Reviewed on: 10th May 2019

Best cashback of any credit card

5
Easy to use. Great value. Never any issues. What more needs to be said? Reviewed on: 10th May 2019

Excellent 'All Round' Credit Card From Tandem

5
solid all round credit card, great for use in the UK and overseas, added bonus of cash back too Reviewed on: 10th May 2019

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