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Suits Me: Personal Account reviews

Name: Personal Account
Rating: 4.75 (12053 reviews)

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4.73

Based on 12,053 reviews, last reviewed 26th Apr 2025

311% increase in 5 star reviews

in the past 90 days

321% increase in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

5

I think it's a great bank I highly recommend it... I think it's a great bank I highly recommend it Reviewed on: 26th April 2025

Latest lowest rating:

1

Worst ever customer service long wait tomes no call... Worst ever customer service long wait tomes no call backs no reply to complaints Reviewed on: 25th April 2025

Read all reviews See your review

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Suits Me Personal Account reviews (12053)

Review of the Suits Me, Personal Account:

MARY - TOO EXCELLENT!

My most recent encounter with the suits me support team was on the 15/04/25. The customer support agent i spoke with was a girl named Mary, my query was with regards to my card being defected and this was handled and explained to me swift and clear. Mary the agent was very polite and helpful, her control on the call was very re-assuring and calming. I learned something new from the query i had called to enquire about and the rest of my day went awesome. GREAT WORK MARY! ;) Reviewed on: 22nd April 2025

Awful, avoid like the plague!

Awful! Charged for anything and everything! Even viewing your balance at an atm! They change services forget to charge you so then take £30 for 3 months when the feel like it! No responses for weeks if ever for complaints, no answer to close my account meaning still can charge me! Taking massive advantage of people in a financial vulnerable state. Having seen a single cash back reward or any other ‘rewards’ just completely awful! Avoid! Reviewed on: 25th April 2025

Amazing experience

Good I really like it nothing to complain Reviewed on: 24th April 2025

Easy to operate and very good to manage the account...

Easy to operate and very good to manage the account also Reviewed on: 24th April 2025

Proper good

everything is excellent working perfectly Reviewed on: 24th April 2025

My experience at suits me at the begging wasn’t very...

My experience at suits me at the begging wasn’t very good but how far you have gone to work on your bank is amazing and very inspiring I hope you stay open for a long time thank you Reviewed on: 24th April 2025

Excellent bank to save money..

Its a excellent bank to save your money, and invest needdi would recommend any family an Freinds to apply thanks suit me... Mr chand. Reviewed on: 24th April 2025

online banking, simple app, and quick response

online banking, simple app, and quick response Reviewed on: 24th April 2025

phocomplainne today for 4 hrs waiti...

This is terrible been on phone today for 4 hrs waiting to be answered and still didn't iv had such poor service with them ni communication and iv put in a compliant. Been waiting nearly 2 weeks for disputes to ring me about money being taken out of my account which I did not have 100 pound to be exact. I would not recommend suits me to any one Reviewed on: 24th April 2025

Very Good experience easy to use

Very Good experience easy to use Reviewed on: 24th April 2025

It's fast to the point and reliable.

It's fast to the point and reliable.only thing there was some minor issues with the app but it is sorted out. Reviewed on: 24th April 2025

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