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Suits Me reviews

Suits Me Card reviews
Rated Excellent • 4.55/5

Suits Me reviews

Verified business Last reviewed within 14 days
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 12,149 product reviews

Average score of 4.55/5
5 star
85%
4 star
10%
3 star
3%
2 star
1%
1 star
2%

Suits Me Personal account is loved for its easy setup, user-friendly app, and helpful customer service when reachable. Many find it a great alternative for those who struggle with traditional banks. However, the high fees on transactions and poor customer support, especially long waits and unresolved issues, leave a lot to be desired.

Positive themes

  • Suits Me Personal account is quick to open and easy to use with a great app.
  • Customer service is often helpful, polite, and quick when you can get through.
  • Suits Me Personal account offers useful perks like cashback and smooth transfers.

Negative themes

  • Fees for transfers, withdrawals and even deposits make Suits Me costly to use.
  • Customer service is often slow or unreachable with long waits and no callbacks.
  • Many have issues with account access, blocked cards or unresolved disputes.
Summarised by AI
Was this helpful?

About Suits Me

Suits Me launched in 2015, with the aim of helping people who faced challenges opening a traditional bank account.

Suits Me offer a range of accounts that can be opened in minutes and have rewards as standard. A contactless debit card will be sent via first class post.

Traditional customer service is provided by real people, speaking 18 languages to support the diverse customer base. You can also have virtual face to face chat if you prefer.

Suits Me at a glance

Contact details

Website
Visit provider website
Phone
0333 015 1858
Email
[email protected]
Social media

Reviews for Suits Me

Showing 11 of 12149 company reviews • Last reviewed within 14 days

a good company for future investment advice

Personal account • 11th June 2026

Vey helpful polite and informative caring also

{"display":"Craig T ","full_name":"Craig T ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Not only is it easy to transfer money into the accou...

Personal account • 11th June 2026

Not only is it easy to transfer money into the account, they keep you up to date on scams and to look for. Also giving... Not only is it easy to transfer money into the account, they keep you up to date on scams and to look for. Also giving examples so people can be more aware Read more Read less

{"display":"Richard L","full_name":"Richard L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I very happy with suits me and i

    I very happy with suits me and i

    {"display":"Beatris g","full_name":"Beatris g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    I feel it takes a while to get through to customer s...

    I feel it takes a while to get through to customer service when you leave details they never get back.

    {"display":"Joanne K","full_name":"Joanne K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Never a dull moment always interacting with customers

    Never a dull moment always interacting with customers

    {"display":"Abike A","full_name":"Abike A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    Abike A 20th February 2026
  • 1.00/5

    Costs you money to withdraw cash at an ATM, even tho...

    Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer

    {"display":"Thomas Jaconelli","full_name":"Thomas Jaconelli","avatar":{"url":"\/assets\/uploads\/avatars\/users\/693626.png"}}'s avatar
  • 5.00/5

    Simple, accessible, reliable

    Suits Me has been a really useful banking option for managing my money day to day. The account is easy to set up and use,... Suits Me has been a really useful banking option for managing my money day to day. The account is easy to set up and use, and the app makes it simple to check balances, make payments, and keep track of spending. I especially like how straightforward everything is, which makes it a great option for anyone who wants a basic, no-stress banking solution. Having access to essential banking features without unnecessary complications is a big plus. Overall, Suits Me does exactly what it promises — it provides a reliable and accessible way to manage money. It’s a practical service that’s helped make banking simpler and more convenient, and I’d recommend it to others looking for an easy-to-use account Read more Read less

    {"display":"Natasha ","full_name":"Natasha ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1124330.png"}}'s avatar
    Personal account
    Natasha 27th January 2026
  • 5.00/5

    I've been through with SuitsMe for long time,couldn'...

    I've been through with SuitsMe for long time,couldn't even believe that I will prefer it and being this account my favourite one,i use it more... I've been through with SuitsMe for long time,couldn't even believe that I will prefer it and being this account my favourite one,i use it more and i can say it s the main account. I don t use even the high street bank accounts. I use Suits Me 24/7 for any reason even transfers or income spending or saving. It.s the best account and hope they will work on customer service to be quicker and getting in touch 24/7 on chat and being quicker over the phone and it will make it the most suitable account as it is at the moment. I don t wanna say about getting in touch with customer service is bad but always is space for better. Read more Read less

    {"display":"Darius H","full_name":"Darius H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    Darius H 27th January 2026
  • 4.00/5

    Excellent

    Customer care is top notch and excellent

    {"display":"Ishmeal j","full_name":"Ishmeal j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    Ishmeal j 24th January 2026
  • 4.00/5

    They had high fees but it's all good now, I'm satis...

    They had high fees but it's all good now, I'm satisfied

    {"display":"Grzegorz B","full_name":"Grzegorz B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    Grzegorz B 22nd January 2026
  • 5.00/5

    The telephone support was excellent.

    The telephone support was excellent. Extremely professional kind and understanding. They took even my health conditions into account. They did everything possible for me. They... The telephone support was excellent. Extremely professional kind and understanding. They took even my health conditions into account. They did everything possible for me. They went more than the extra mile. Read more Read less

    {"display":"Peter M","full_name":"Peter M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal account
    Peter M 22nd January 2026

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