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Suits Me: Personal Account reviews

4.73
Based on 12,137 reviews, last reviewed 27th Jul 2025
99% decrease in 5 star reviews
in the past 90 days
94% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Not the best can't use it for lots of things... Not the best can't use it for lots of things online Reviewed on: 26th July 2025
Danielle B's avatar
Danielle B

Latest lowest rating:

1

fees to high bad customer service unregulated do not... fees to high bad customer service unregulated do not trust them with your money I know from experience. Reviewed on: 27th July 2025
Z Y's avatar
Z Y

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal Account reviews (12137)

fees to high bad customer service unregulated do not...

1
fees to high bad customer service unregulated do not trust them with your money I know from experience. Reviewed on: 27th July 2025

I Closed this account as the fees are extortionate...

1
I Closed this account as the fees are extortionate only to find they’ve kept it open. A recent refund also has been accepted into the account which I was expecting to bounce back. As the account should if been closed Now they’re trying to make me jump threw hoops asking for out of scope identification me holding up ID on the account that should’ve been closed. Don’t use these people they are ruthless and underhanded. I would not trust it with my money as far as I could throw them. if you value your money, you’ll stay clear.. Reviewed on: 26th July 2025

Not the best can't use it for lots of things...

4
Not the best can't use it for lots of things online Reviewed on: 26th July 2025

It’s very nice app and very easy

5
It’s very nice app and very easy Reviewed on: 23rd July 2025

I feel better thanks

5
Customer service is down due to being abroad Reviewed on: 28th June 2025

i was alot happier with the srvice before the bank c...

2
i was alot happier with the srvice before the bank changed over. This is because when im expecting money to go in it takes alot long foe example i play online casinos and when i was withdrawering money friom the casino it would go in stright away but now i have to wait at least 24 hours. also when the bankl changed over i was getting charged uo to £4.99 each time i madev a atm withdrawel then i recivbed a message saying there will not be any charge for makuing a atm withdrawel but that did not last look everytime i make a atm withdrawel im getting charge at least £2 everytime. also if i need to talk to customer service on the phone i never seem to get through because i have to wait at least 4 hours to talk to anyone. Reviewed on: 26th June 2025

Suits me is a great bank.

5
Suits me is a great bank.the first time I used the app it amazed me with every purchase I've made I can find it in the app,in my country it was a big different..Suits me is way advance in technology..great experience an good customer service Reviewed on: 25th June 2025

Absolutely a joke .

1
Absolutely a joke . Blocked my account without any warning and no reason . Kept my balance and put me in risk of loosing home as it was my rent payment. I asked to speak to the manager I got told it will take 24 hours for them to ring you . Customer care blow 0 . I can’t believe it never seen anything worse than that in my life . Reviewed on: 25th June 2025

Great service and excellent customer support.

5
Great service and excellent customer support. Transfers quick fast and very convenient so Thank you very much suits me! I have had 7 other people join and now using suits me as there main banking. Reviewed on: 20th June 2025

The only way I could be a better player than...

5
The only way I could be a better player than you Reviewed on: 19th June 2025

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