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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Suits me is a great bank.

5
Suits me is a great bank.the first time I used the app it amazed me with every purchase I've made I can find it in the app,in my country it was a big different..Suits me is way advance in technology..great experience an good customer service Reviewed on: 25th June 2025

Absolutely a joke .

1
Absolutely a joke . Blocked my account without any warning and no reason . Kept my balance and put me in risk of loosing home as it was my rent payment. I asked to speak to the manager I got told it will take 24 hours for them to ring you . Customer care blow 0 . I can’t believe it never seen anything worse than that in my life . Reviewed on: 25th June 2025

Great service and excellent customer support.

5
Great service and excellent customer support. Transfers quick fast and very convenient so Thank you very much suits me! I have had 7 other people join and now using suits me as there main banking. Reviewed on: 20th June 2025

The only way I could be a better player than...

5
The only way I could be a better player than you Reviewed on: 19th June 2025

Well suits me is a great app and I love the experien...

4
Well suits me is a great app and I love the experience I had Reviewed on: 19th June 2025

They are always when I need them.

5
They are always when I need them. Also when they think, I need their helpful advice. The online banking app and mastercard debit are working very well for me. The only little minus is that the card cannot be added to any of my digital wallets. But it works itself, so that's only a little issue and I'm sure they add this functionality in closest future. Reviewed on: 14th June 2025

Customer care service is very good and call back tim...

5
Customer care service is very good and call back time is accurate Reviewed on: 14th June 2025

Very good i loved their service they are professional

5
Very good i loved their service they are professional Reviewed on: 13th June 2025

Extremely professional and supportive staff

5
Extremely professional and supportive staff Reviewed on: 12th June 2025

The bank removed charges on deposits done on persona...

5
The bank removed charges on deposits done on personal accounts in response to customer complaints. Card services is also very user friendly Reviewed on: 12th June 2025

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