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TUI: Travel Money Card reviews

1.63
Based on 8 reviews, last reviewed 15th Sep 2023
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Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Avoid at all costs. I have used Tui for travel and currency for over 20 years, spending around £3K per year with them, but never again from now on. The Tui currency card ... Read more Reviewed on: 15th September 2023
Emma's avatar
Emma

About the Travel Money Card

Looking for a prepaid card for travelling? Read our community Thomson Travel Money Card reviews to see what using the card is really like. Whether you're using the card for a week in Spain, or for a round the world adventure, our reviews will help you decide on the best prepaid card for your needs. Already have an Thomson Travel Money Card? Write a review of your own and share your experiences of using the card.

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TUI Travel Money Card reviews (8)

Avoid at all costs.

1
I have used Tui for travel and currency for over 20 years, spending around £3K per year with them, but never again from now on. The Tui currency card that I was advised to get is an absolute rip-off, offering the lowest exchange rates. I will now use a rival travel agent, so I hope it was worth it for Tui to rip me off. Avoid Tui currency exchanges at all costs, for money cards and currency. Reviewed on: 15th September 2023
Emma's avatar
Emma

Terrible card do not use

1
Loaded my card at the shop and went on holiday, card worked a few times then seemed to get locked. Contacted TUI customer services who are useless and I am still waiting for my remaining funds to be returned. I would have saved a few hundred pounds on the exchange as well if I had just taken cash. Reviewed on: 10th September 2023
david 's avatar
david

Zero stars

1
Absolute rubbish. Unable to top the card up via the app. Then tried to spend the small amount I have on it. PIN not working. Re set it via yhe app, but card now just declines. So glad I checked these reviews before I loaded all of the families holiday Spends onto it. Recommended a Revolut Card... its brilliant..... and works.... Reviewed on: 3rd July 2023

Dreadful

1
Doesn't work. Like so many others have commented, when you try to top it up, it doesn't work, stating 'top up failed' and check my details and try again. I have done this repeatedly. So much time wasted. Customer services are patronising and state ' it will work, if done correctly' Reviewed on: 13th September 2022

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