TUI reviews

TUI reviews
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Review summary
People rate this company as Terrible based on 19 product reviews
Latest positive rating
Best customer service around
Always greeted with a friendly smile and treated like a vip!

Latest negative rating
Put £1100 English to euro on card.
Put £1100 English to euro on card. Arrived in Spain on holiday, tried to use the card in 3 different premises only to be declined... Put £1100 English to euro on card. Arrived in Spain on holiday, tried to use the card in 3 different premises only to be declined payment. My account says there is money on card. Have spoke with CS 3 times now, and they keep advising me card is active but account has been blocked by tui for some reason. So now stuck in spain with no money. Nice one guys very appreciative. Glad I don't scam my customers out of this sort of money Read more Read less

About TUI
At Smart Money People, we collect TUI (formerly Thomson) reviews from people like you. Your TUI reviews make it easy for others in our community to find the best possible products, including prepaid cards, by seeing what others are saying about this company. As one of the many providers of prepaid cards on the market today, the TUI Travel Money Card is a great way to avoid using cash abroad. Do you already have experience with TUI? Leave a review of your own, and help out others.
TUI at a glance
Reviews for TUI
Showing 11 of 19 company reviews • Last reviewed within 14 days
Put £1100 English to euro on card.
Put £1100 English to euro on card. Arrived in Spain on holiday, tried to use the card in 3 different premises only to be declined... Put £1100 English to euro on card. Arrived in Spain on holiday, tried to use the card in 3 different premises only to be declined payment. My account says there is money on card. Have spoke with CS 3 times now, and they keep advising me card is active but account has been blocked by tui for some reason. So now stuck in spain with no money. Nice one guys very appreciative. Glad I don't scam my customers out of this sort of money Read more Read less
DO NOT BOTHER WITH PRE PAID CURRENCY CARD.
This review is ONLY FOR THE PRE PAID CURRENCY CARD. Do not take it, use Revolut or any other. The app is dire . This... This review is ONLY FOR THE PRE PAID CURRENCY CARD. Do not take it, use Revolut or any other. The app is dire . This made it impossible to activate my card which had £1k on it Read more Read less
Products from TUI
Showing all products offered by TUI
Travel Money
by TUILooking for more information on the Thomson multi-currency travel money card? Read reviews here to see what people are saying about this travel money option, and help make up your...
Travel Money
by TUILooking for more information on the Thomson multi-currency travel money card? Read reviews here to see what people are saying about this travel money option, and help make up your...
Travel Money Card
by TUILooking for a prepaid card for travelling? Read our community Thomson Travel Money Card reviews to see what using the card is really like. Whether you're using the card for...
Travel Money Card
by TUILooking for a prepaid card for travelling? Read our community Thomson Travel Money Card reviews to see what using the card is really like. Whether you're using the card for...
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