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Swinton Insurance: Home Insurance reviews

Name: Home Insurance
Rating: 3.25 (51 reviews)

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2.95

Based on 51 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

34%

27%

33%

Latest highest rating:

4

I've felt protected in my flat contents insurance wi... I've felt protected in my flat contents insurance with them. When a bad sewage backflow leak happened due to another downstairs flat tenant stuffing t... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Extortionate renewal charge My elderly mums home and contents insurance jumped this year to £50 per month! What a rip off. We have cancelled the policy and now pay £12.10 per mo... Read more Reviewed on: 30th December 2023

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About this product

Finding the right insurance provider can be difficult with such a wide range of providers and policies on the market. At Smart Money People, we aim to make this process easier for you. We collect Swinton home insurance reviews to help you make an informed decision when choosing your new provider.

Swinton offers both buildings and contents insurance, as well as a combined policy. Choose from three levels of cover: Essentials, Standard and Premier. Each level of cover can be made more robust with additional extras, such as home emergency cover, legal expenses and more. Swinton also offers specialist home insurance policies. These include non-standard builds, timber frame properties, listed buildings, flood risk properties and more.

Does Swinton sound like the right insurer for you? Our Swinton home insurance reviews can give you valuable insight into what you can expect as a policyholder. Learn how satisfied customers have been with their policies and whether they would renew them. Read about policyholders’ experience with the customer service team. Find out more about the specialist options available and how suited they are to each circumstance.

Have you had a Swinton home insurance policy? Share your honest experience with others on Smart Money People. Tell us what policy you chose and which level of cover you opted for. Were you satisfied with the cost of your premium? Did you need to make a claim on your policy, and if so, how well did Swinton handle it? Would you renew your policy and recommend the provider to family and friends? Whether good or bad, write a Swinton home insurance review today. Together, we can help people like you make better financial decisions.

Swinton Insurance Home Insurance reviews (51)

Review of the Swinton Insurance, Home Insurance:

I've felt protected in my flat contents insurance wi...

I've felt protected in my flat contents insurance with them. When a bad sewage backflow leak happened due to another downstairs flat tenant stuffing their loo with flushed away baby wipes I didn't manage to claim. As the overall damage cost was actually just under the excess amount. I've felt generally otherwise well protected in my flat contents insurance. Reviewed on: 23rd August 2024

pro active insurance

v helpful company in finding the best insurance rates through their brokers and will give a discount to match other offers Reviewed on: 28th March 2016

Unbelievable fees

In 2014 Swinton wanted to charge me £50 cancellation fee on a policy that had only cost me £60 and only had 7 days left to run. What a joke. I got it back after arguing with them but I won't ever use them again, even if they are the cheapest. Reviewed on: 6th March 2016

Didn't feel like the person had knowledge of the product

Felt as if she was really literally just reading off a script. She was very nice but it felt really a bit impersonal. It was my first time buying house insurance and just felt a bit like I wasn't getting genuine advice, more like scripted words Reviewed on: 5th March 2016

Great experience with Swinton

I have been a customer with Swinton Home Insurance for the past 15 years. At one point, I had a growing crack on one of my walls and one of their contractors came and fixed the problem to the highest possible standard. Every year, before my cover runs out I receive a friendly call from Swinton offering me a quote. Every time I negotiate them and they reduce the price and offer me £20 cash back if I pay my insurance quickly. Reviewed on: 24th December 2015

Hi I like my local branch as very helpful but not as helpful over the phone

I have had insurance with Swinton for a couple of years all was good. How ever have now changed as found cheaper but the 2 years I was there I had good experience with them all a can say go in branch as help mor face to face Reviewed on: 8th November 2015

Consistently good prices and service

I look after the home insurance for my elderly mother ann we have used Swinton for the past 5 years. Their renewal quotes are competitive, and their customer service excellent, which we had to find out the hard way after a burglary in 2012. The way it was handled was superb, and we received a pay-out within a fortnight. Reviewed on: 7th November 2015

Very Helpful

I find my local Swintons branch to be very helpful. It's nice to be able to talk to someone face to face about my insurance needs rather than dealing with a call centre. It's also nice to be able to speak to the same person every time and develop a relationship with them rather than speaking to someone different every time. Each year they always find me the best quote and cover. I'm very happy to use them and I can't see myself switching away from them. Reviewed on: 25th August 2015

HSBC

I find my local HSBC branch to be very good. The staff always let me know about knew offers that I can take advantage of and I always receive a warm welcome in branch. The queues in the branch are never horrendous like they are in some banks. They've got some good deals on at the moment with their Advance account. I've been with them for 25 years and I can't ever see myself switching away from them. Reviewed on: 25th August 2015

helpful and affordable

having been with them a couple of years for home and contents they constantly make sure you get the best price and if their price is over other competitors they will generally give you a discount to match it one way or another. Reviewed on: 10th August 2015

Arranging Home Insurance whilst Loft Conversion ongoing

My home insurance fell due for renewal a few days before a loft conversion was due to begin. The staff at Swinton in Harrogate were incredibly helpful in advising of requirements to inform current Insurers. When current insurers requirements were becoming rather onerous, Swinton pro-actively sought alternative quotes from other Insurers who were much more accommodating with the ongoing building work. The whole process took several days, and much work by Swinton, and all this was done with great communication and dedication from the team - despite the fact that their earnings must have been very small on a premium of less than £150 Reviewed on: 10th August 2015

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