Smart Money People Logo
Share this page
Link copied

Tembo: Mortgage Broker reviews

View other Tembo products
4.98
Based on 545 reviews, last reviewed 22nd Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024
Sara F's avatar
Sara F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
Read all reviews See your review

About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Great Service

5
Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Reviewed on: 23rd April 2024
Jonny W's avatar
Jonny W

What an excellent team!

5
What an excellent team!! Andy put my mind at ease on the very fist call and supported me throughout my application. When Rebecca took over the service was just as professional and supportive and I felt I was kept informed at every point. Reviewed on: 19th February 2024
Yvonne's avatar
Yvonne

Fantastic company

5
Fantastic company - amazing tech - efficient, friendly service from people who really care Reviewed on: 19th February 2024
Ashleigh Wilson's avatar
Ashleigh Wilson

Swift and reassuring

5
Perry at Tembo money helped my partner and I get a mortgage where our existing bank did not want to lend us less money than we were already borrowing. From initial call to getting our offer was all handled with sympathy and speed. Reviewed on: 18th February 2024
Andy's avatar
Andy

Remortgaging made easy

5
Great advice and kept us up to date throughout the process Reviewed on: 18th February 2024
Rach S's avatar
Rach S

Top quality service from Tembo.

5
Fantastic communication throughout the process so far, frequent follow ups and up to date info. Whenever we’ve needed something the team have always been there for us. Reviewed on: 18th February 2024
Sam's avatar
Sam

Terrific Tembo

5
This is the first time we’ve used Tembo and we have been extremely satisfied with their service from day one. They have been available, including weekends, whenever we have needed their help, support and advice. Following conversations, they have been efficient in carrying out our instructions and have kept us in the loop regularly. There is a one-off fee of £499 only payable when the mortgage is offered. However, particularly as our situation was complex, this fee is worth it. We would highly recommend Tembo and will definitely use their services again in the future. Reviewed on: 18th February 2024
Joseph Barge's avatar
Joseph Barge

Terrific Tembo

5
This is the first time we’ve used Tembo and we have been extremely satisfied with their service from day one. They have been available, including weekends, whenever we have needed their help, support and advice. Following conversations, they have been efficient in carrying out our instructions and have kept us in the loop regularly. There is a one-off fee of £499 only payable when the mortgage is offered. However, particularly as our situation was complex, this fee is worth it. We would highly recommend Tembo and will definitely use their services again in the future. Reviewed on: 18th February 2024
Natasha Richards's avatar
Natasha Richards

Intuitive and refreshing

5
The website is super intuitive and a refreshing take on a customer experience. I find the information on the website accessible and dynamic, especially given that it's such an intricate area of expertise that I don't have myself! Reviewed on: 17th February 2024
Joseph F's avatar
Joseph F

Very Helpful and Trustworthy .

5
Very Helpful and Trustworthy .Dominic Wallis helped me a lot to understand how the whole mortgage works and listening to my specific requirements . Hi advice was very useful . Reviewed on: 16th February 2024
Nargiz M's avatar
Nargiz M

Ryan and Chelse were absolutely brilliant in getting...

5
Ryan and Chelse were absolutely brilliant in getting us the right mortgage. The process was smooth and easy! Reviewed on: 15th February 2024
Anonymous's avatar
Anonymous

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill