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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (545 reviews)

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4.98

Based on 545 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

1st class service from start to end

I cannot overate the superb service received from the employees at Tembo that I dealt with. They are knowledgeable about the products on offer and exceedingly efficient in processing applications. They are polite and friendly in their approach and keep you well informed at all times and are always on hand to deal with any questions one may have, with prompt replies. I cannot rate this company highly enough and would not hesitate to recommend their services. Reviewed on: 15th April 2024

Excellent Broker!

Tembo has been a great mortgage broker for me. Helping me to get an approved mortgage in a quick period. Got regular updates from Jack even though I pestered him near enough daily! Reviewed on: 14th February 2024

helpful and efficient staff

Friendly, helpful staff, efficiently dealt with my mortgage application, felt I was getting good service for the price Reviewed on: 14th February 2024

Tembo - professional and pro active in service delivery

Tembo has been very professional and pro active in servicing our needs. Reviewed on: 14th February 2024

Tembo makes remortgaging easy!

Tembo has been a pleasure to work with. Matt was friendly, approachable and put me at ease as it was my first remortgage. He listened to everything we had to say and guided us effortlessly through our options and the process. Chelsea our case manager put everything together and sent it off very quickly and kept us updated throughout, I didn’t need to chase anyone at all. It’s been a pleasure to deal with Tembo. When I knew my mortgage was coming up for renewal I was incredibly nervous and was avoiding it. Speaking with Tembo took all that pressure away and I would thoroughly recommend them Reviewed on: 14th February 2024

The service was great from start to finish.

The service was great from start to finish. I'd definitely recommend Tembo to friends and family. Reviewed on: 14th February 2024

Tembo was the only company able to offer a solution

Tembo was the only company able to offer a solution, after I had been out of the UK for 25 years Reviewed on: 14th February 2024

Faultless Service

The most important thing for us was Tembo's patience and quick responses. We had a lot of questions, and they happily answered them all. Reviewed on: 14th February 2024

Brilliant service, start to finish

I was recommended Tembo through a colleague and was surprised at how quick they were at setting up the initial calls to get us started. This was important as we were close to making an offer on a property and didn't want to miss out. We were in contact with Olivia who talked us through the mortgage and property buying process from start to finish which was very helpful as first time buyers. Her approach was very personal and we appreciated how quick she was at responding to our numerous questions throughout the process. The mortgage rates changed multiple times whilst we were waiting for exchange and Tembo were able to transfer us to a better rate in an efficient way. They actually secured better rates before they were visible on sites such as compare the market. Overall I would recommend Tembo to anyone looking for a mortgage or general advice. Reviewed on: 14th February 2024

Geraldine was absolutely fantastic from start to fin...

Geraldine was absolutely fantastic from start to finish during the process of getting me a mortgage. I was originally using a mortgage broker called Fairstone, recommended to me by L&G homes. They hit a dead end with lenders and that’s when I came across Tembo. Geraldine was extremely efficient in getting me offers and within a matter of days found a lender (I should mention that I have a settled default on my credit score). To my amazement the loan offer Geraldine managed to get me was from the same bank that I had 6 months worth of missed payments to. This review still doesn’t do Tembo justice and I would recommend them to everyone and anyone. These guys really will get you a mortgage if you are struggling! 5 Reviewed on: 14th February 2024

Great service. Best rate. Quick, responsive.

Service above & beyond. Best rate. Responsive & easy to work with. Reviewed on: 14th February 2024

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